Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 april 2021

Amazing customer service! Meena was very helpful with an issue I had regarding an order! I highly recommend this app.

Eternal LEDs
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 19 april 2021

Hi Eternal LEDs,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review and they are always here to solve any of your problems. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 juni 2022

i was using orbelo with the best features since 2016 , this app have to make me pay features that orbelo was providing for free. shopify took over the service ? we are already paying for shopify & still have to pay for this ?

StrapMeister
Singapore
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 6 juni 2022

Hello StrapMeister,

Thank you for your comment.
With DSers, you get the same features as you did on Oberlo, and more.
Please contact our customer service team if you feel like some features are only available for the paid plan and shouldn't.
We'll try our best to provide the bet service possible.

DSers Team

6 juli 2023

I asked a question about the timing for new Orders to get processed. Staff member, Irene was VERY helpful and took the time to answer a couple of additional questions. The online website store business is tricky. I refuse to give up, although I've thought about it. CHEERS to Irene for the additional information provided. Don H.

ourinspirationalfitness
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 6 juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 januari 2021

Changed from oberlo to dsers and really like it, hope they will implement the automatic payment soon. Customer service is amazing, they really go out of their way to help you out

frqncyshop
Nederland
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 19 januari 2021

Hi frqncyshop,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a positive comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Bewerkt 11 januari 2021

I like Dsers a lot, for me it is the best app in the category, it is very practical but at the same time very complete! and the support is also great!

Utilishop
Brazilië
Meer dan een jaar gebruiken de app
29 augustus 2023

The DSERS app is great and so intuitive. I'm on the free plan at the moment but will definitely upgrade when increasing sales.

The customer support team are the best I have come across - always happy to help, very quick to look at queries. I haven't contacted them about an issue yet, all just me learning the system and they are lovely. Especially Arwen who was very helpful, quick to look at my questions and gives a thorough response.

Thanks DSERS team!

The Office Hacks Hub
Verenigd Koninkrijk
6 maanden gebruiken de app
DSers heeft geantwoord 31 augustus 2023

Hi,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

11 november 2021

J'ai utilisé l'application pour le mapping de mes produits, tout fonctionne très bien. J'ai eu des difficultés à faire certaines choses, j'ai contacté le support qui est très réactif et j'ai eu la chance d'avoir Jenny qui m'a assisté et m'a aidée à mieux comprendre la plateforme. Merci beaucoup, le staff est très compétent. L'application très utile et fonctionnelle, beaucoup de fonctionnalités intéressantes. Au top, je recommande.

Apple Jungle
Frankrijk
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 12 november 2021

Hi Apple Jungle,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 juli 2022

Getting used to DSers instead of Oberlo was a small challenge but nothing I couldn't achieve without the assistance of the Facebook team, Olivia assisted me with my inquiry immediately, there was minimal to no delay within messages. She was helpful, polite, knowledgeable and had great communication. Using descriptions and pictures to guide me to what I needed to do was extremely effective and I really appreciated her assistance. Thank you Olivia.

The Luxe Bride Co
Australië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 31 juli 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 november 2022

Tenia muchas dudas respecto a los planes y suscripciones . Tuve una muy buena orientacion y exelente atención de Sylvia.

Cataarrsis Accesorios
Chili
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 17 november 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 september 2023

Well i was helped by lucas today, honestly it was like getting a heavy load of me cause i have be struggling with this particular problem for days now. i'm glad for what he did for me and most of all he was fast in response and patience. thanks very much and keep it up

Activate Jewelry
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 25 september 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team