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O atendimento ao cliente deste app é de usar como exemplo, fui atendido e resolvi meu problema em menos de 15 minutos, recomendo
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Bom dia eu gostaria de parabenizar a empresa por ter contratado a (Helen ) eu estava com problemas para processar alguns pedidos ela me ajudou com muita paciência Helen muito obrigado mesmo eu estou muito grato pela sua ajuda
Hi alemaniaofertas.com,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having a difficult time setting up an order for a customer in DSers and did not know what was happening that I could not map an order that was no longer available any longer. Good thing I had reached out to Support in DSers, that's when Zoe reached out and had asked me what was the problem, as soon as I told her the issue she took action and in minutes she had solved the problem. I had managed to process my customers order and Zoe had saved the day! Thank you again for all your help!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My agent Lucas, was very nice and helped me solve the problem very quickly, I recommend it and thank you.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had no idea how to process orders from my store to Dsers. Selena helped this newb figure out how to fix the issues with my previous orders and send the current ones. Selena needs a raise! She rocks!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Entrei em contato com uma dúvida e a atendente Helen me atendeu com muita atenção, educação, super recomendo.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Suporte é extraordinário, já tive diversos problemas sempre estão ali para ajudar em tempo recorde, estou muito satisfeito
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
By faaaaar the beeeeest app for dropshipping, the customer service is soooooo great , I have never been disappointed ! Thank you
Hi Broderie Diamant,
Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
DSERS customer support is very responsive and efficient, I thank VILLANELLE for its precious help. Alex
Nephele was really helpful he fixed my issue in seconds. Very helpful and honest really recommend, I hope next time when I have any issues I get to deal with Nephele! Thank you thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team