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Support is fast and helpful.
But prices are exactly same than Aliexpres public prices, there is no discount for dropshipping model business.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
La communication n'est pas facile malheureusement. La personne n'a pas compris ce que je demandais et c'est finalement moi qui ai trouvé la finalité du problème.. Je remercie quand même cette personne de m'avoir consacrée du temps.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
The attendant was very attentive and helpful. However, she was unable to resolve the problem.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Vivian excelente no atendimento.
Hi there,
Thank you for your review, all feedback is important to us.
Please drop our customer services team a message via on any below methods if you need any more help.
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service to give us more details about your issues.
DSers team
Je viens de commencer à utiliser cette application.
Hello,
We're glad to welcome you to DSers!
Don't hesitate to contact us in the future if you need help!
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna
Hi dear Ma Culotte Menstruelle !
We are so sorry that you are facing issue currently. Team has been communicating with Ali team since we got your feedback.
As you mentioned, before, there is no such issue and it happened all of a sudden. Team needs time to confirm details with Ali team, work on a fix accordingly, and test very carefully to make sure no other error happens when we solve your issue since the feature is important to all of our users.
We thank you very much for your understanding and patience. We will put the solution online very soon after we make sure the fix is completely OK.
Have a good day.
Best,
DSers team