Recensies (5.049)
Verfijnen
-
Op beoordeling
J'utilise DSers depuis plus de 2 ans et j'en suis très satisfaite. La plateforme est fiable, facile à utiliser et fait gagner beaucoup de temps pour la gestion des commandes. Leur service client via Messenger est vraiment exceptionnel : ils répondent rapidement et trouvent toujours une solution à mes questions. Je recommande sans hésiter DSers à toute personne qui fait du dropshipping.
Très bonne application et excellent support client. J’ai eu un problème après avoir déconnecté ma boutique Shopify, ce qui avait supprimé les données produits et le mapping avec les fournisseurs. L’équipe DSers a été très réactive, professionnelle et patiente pour m’aider à comprendre la situation et trouver une solution. Ils ont pris le temps de m’expliquer clairement les étapes et de m’accompagner dans la récupération de mes produits. Je recommande DSers pour le dropshipping et surtout pour la qualité de leur assistance.
Dsers agent was very co-operative, she helped me solve my frustrating advanced formula issue, which was calculating my selling prices at losses because the formula did not add the shipping cost to the total cost, this was happening because the formula did not show the exact name of the shipping method. But I suggested to at least warn the user that the shipping cost is not being calculated and to have the option to include it before pushing the item to the store.
We use DSers for our baby store Bébé Miam and we're very happy with it. Product importing and order processing are simple and efficient. The Messenger support team is excellent—fast, professional, and always ready to help. Highly recommended!
DSers has been a very reliable and efficient tool for managing dropshipping orders. The platform makes order processing and supplier mapping straightforward, saving a lot of time and reducing errors. What truly stands out is their customer support team—responsive, patient, and always willing to assist with detailed solutions, especially for issues like product sourcing and BOGO mapping. Overall, DSers has greatly improved my workflow and order management experience, and I highly recommend it to anyone running a dropshipping business.
The customer service was excellent. I had a problem when a customer placed two separate orders on Shopify. The data transferred to Dsers was corrupted. I contacted Dsers support. In just 15 minutes, with meticulous guidance, my problem was solved. Before that, I had spent two days struggling with it myself. Thank you very much, Dsers.
Dsers is a very reliable company. I’m truly impressed by the excellent quality of their personalized service—available 24/7 with very friendly staff who always strive to find the best solution for you, acting as experienced guides. You learn a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and I’m very happy to have Dsers’ support.
I had an issue after accidentally deleting my Shopify account, and all my DSers product mappings with AliExpress were disconnected. Tina was incredibly helpful, patient, and professional throughout the whole process.
She quickly understood my problem, explained everything clearly, and helped escalate the restoration request to the technical team. Her support saved me from having to reconnect hundreds of products manually.
Excellent customer service, very kind communication, and fast assistance. Thank you so much, Tina — you truly made a stressful situation much easier for me!
I've been using this app for a while now, and it's made a real difference to my business. It saves me a significant amount of time by automatically tracking orders, making fulfillment much more efficient. The app is reliable, easy to use, and has become an essential part of my daily workflow.
This App is amazing and has helped me grow my business, saving time and automatically tracking orders back to me. I have just contacted customer services and Holly was very knowledgable, quickly resolving an issue I had, perfect service.