Avaliações (30 417)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de julho de 2024

Thanks Isak, the best! I was not too confident I would get any support or help from the DSer's Messenger app, but was I wrong, Isak was less than a minute, very friendly and responsive, and helped me solve my login problems within a few minutes..Thank you Isak, I appreciate your professionalism and very quick and knowledgeable problem solving skills, Isak took a big worry and amount of stress off my shoulders cus i thought i was not going to be able to continue my business, thanks again, top notch.

Sultry
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 25 de julho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de agosto de 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
Estados Unidos
19 days usando a aplicação
Questão respondida por DSers 19 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 de outubro de 2024

I am super satisfied with the service I got from Vivian. She was understanding and patient with my question and made it easy to get help from customer support. To be honest - it's probably the best customer service experience I've had in YEARS. I've heard it before, that DSers have amazing customer support - and now I've experienced it too! Thanks! :)

Flexiduo.se
Suécia
5 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

Thank you Selena, on your amazing service. I finally understand why my store pricing is written in a different currency. your help is appreciated.

Essentials Emporium Co
África do Sul
4 days usando a aplicação
3 de agosto de 2024

Olivia has really put my mind at ease. I thought something was a BIG problem, but it turned out just fine with her assistance. Thank you so much.

Compelling Aim
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Thank you Aurora for helping! always such a great work

NoirLuxxe
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

Rita was very quick to answer all of my questions and help me resolve my issue!

HeroHaven
Reino Unido
2 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2024

Celia is the best! i had a shipping problem with my shopify store and Celia was able to isolate the problem effortlessly for me just by running through a few things.

GODISLOVE
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

Absolutely amazing customer service from Villanelle. She spent at least a half an hour patiently assisting me through a connection issue. I have used multiple drop shipping apps, but Dsers is by far the best. Thank you again Villanelle!!!

TIALUXE
Canadá
1 day usando a aplicação
Questão respondida por DSers 19 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Fast customer support, friendly, helpful! I have seen WAY worse before already, so good job to these guys.

VinoFlow
Espanha
3 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team