Avaliações (30 417)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de agosto de 2024

Oivia was an amazing hepl for me today. Her answers are easy to understand and she had fast answers to my questions. Thank you!

Kimowo
Alemanha
9 months usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.

Montana Home & Kitchen Co.
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 22 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Excellent service and extremely quick responses. I was very satisfied.

Descontão Clube
Brasil
4 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

Forever Growth
Estados Unidos
About 2 years usando a aplicação
Questão respondida por DSers 10 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de agosto de 2024

Great service. Fast reply from the customer service. Are willing to help and find the solution you're looking for!

Victorylifestyle
Países Baixos
6 months usando a aplicação
Questão respondida por DSers 28 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de outubro de 2024

ExCelllent Helper! Worked very fast and affectively. Definitely a great experience !!! Thank You!!!

VoxPro64
Estados Unidos
22 days usando a aplicação
Questão respondida por DSers 30 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de novembro de 2024

Had a support agent named, Vivian. He quickly helped me, stayed online with me, and was patient with me. Highly recommend DSers. Quick customer support is very much appreciated.

Neurelaxa
Estados Unidos
10 days usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

I had the pleasure of working with Villanelle from DSER recently, and I couldn’t be more impressed. She tackled a complex mapping issue that was causing significant delays in my project, and her swift, professional handling of the situation truly saved the day. Villanelle’s expertise and efficiency are exceptional—she not only resolved the problem quickly but also ensured that everything was functioning perfectly. Her commitment to excellence and her ability to deliver under pressure are truly commendable. I genuinely appreciate her dedication and the outstanding service she provided. Thank you, Villanelle!

NexoVita Shop
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Elicon
Suécia
About 1 month usando a aplicação
Questão respondida por DSers 28 de agosto de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"

Solara
Israel
About 2 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team