Avaliações (29 778)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
10 de setembro de 2024

Selena was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

DEEKAYY
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 11 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de outubro de 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
Reino Unido
13 days usando a aplicação
Questão respondida por DSers 22 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de setembro de 2024

Good for me. Fast solution to my problem. Tks

DeShop
Brasil
2 months usando a aplicação
Questão respondida por DSers 8 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
About 19 hours usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de julho de 2024

I would like thank Chloe and Blanca for the pleasant conversation yesterday and the great help. I hope to always have a such great help and support on my side. I look forward to further developments and work together. The problem was resolved very quicly and easily.

AriaSports.
Áustria
5 months usando a aplicação
Questão respondida por DSers 16 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

An amazing app, the support team is amazing, they respond very fast and are there to help you with any problem, Selena helped me fix a problem in a matter of seconds, I really recommend you usinf DSers.

Akfra
França
4 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 28 de junho de 2024

The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.

Metal Logics, Inc.
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 27 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de agosto de 2024

Amazing service great people to help. Thank you so much Celia. She is the best and helped me resolve my problem

LuxeRealm
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 22 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2024

I am so satisfied with the help center in DSERs. all my questions were answered and needs met. so professional and understanding,
reflection of high standards and great work culture.
Thank you again,<<

www.nosamoda.us
Reino Unido
29 days usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

I was assisted by Rita and I really liked it. It was the best service I’ve received in recent years."

Altura Store
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team