Avaliações (30 474)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de novembro de 2024

You are a great customer representative Sherry who answered all my questions with detailed pictures for today

Artezmed
Noruega
About 1 month usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de setembro de 2024

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Roulf
Chéquia
28 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de novembro de 2024

I would say I am very happy with the customer service I received with Dsers-AliExpress.

Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.

UrbaneEssentials
Estados Unidos
3 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

Aurora, Thanks a lot for your patience and for guiding me through the first steps on Dsers. Your explanations and your screenshots helped me a lot. Thanks

Neeliyah-Shop
Alemanha
16 days usando a aplicação
Questão respondida por DSers 12 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de agosto de 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
Estados Unidos
19 days usando a aplicação
Questão respondida por DSers 19 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de setembro de 2024

Isak is super helpful, thank you for the help and will continue using DSers for it's great custyomer service

sleerenity
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de novembro de 2024

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Bash & Bliss
Estados Unidos
10 days usando a aplicação
Questão respondida por DSers 18 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

Very fast and good customer service!

WashCrush
Alemanha
12 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Mix Mart Essentials
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de setembro de 2024

Thank you Lydia for all of your help and advice with my store. You are very knowledgeable, polite and patient. It is great working with you.

Katya & Liza Secrets
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team