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Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself.
07.07.24:
Got more help from Selena today where I had issues with updating the order number due to the account being connected to another email. Very simple and straightforward answers from Selena, with precise guidance through pictures.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a small problem with Dsers regarding login, but Vivian was very gentle and quick to help me solve it. Dsers' support is great and always ready to help the users.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lena me atendeu e foi muito solicita comigo, uma pessoa de ótima agilidade e muito competente
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had this issue with some payments and i was struggling with it. Later when I spoke with the customer service 'RIN' I have a totally relief because the customer service has helped me with all the issue i was facing and also answered all my question patiently !!
Service is quick easy to understand and well explained!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case.
Absolutely wonderful "Neva" !
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia was great at explaining my issue and helping me forward. Thanks for a great customer service.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Zico helped me with my problem and was very patient
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team