Avaliações (30 438)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de outubro de 2024

I had a problem and the customer support, it was a very friendly women her name was Maria, helped me very fast.

DECANTO
Alemanha
9 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Villanelle, me ajudou muito com minhas duvidas referente a plataforma, é uma excelente atendente e muito atenciosa, agradeço pela atenção e compreensão, ela é absolutamente uma fofa.

Villanelle helped me a lot with my questions about the platform. She is an excellent support agent and very attentive. I appreciate her attention and understanding; she is absolutely lovely.

Alpha ML
Estados Unidos
16 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de agosto de 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

XY thread
Estados Unidos
30 days usando a aplicação
Questão respondida por DSers 20 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

the support service is always on point, and its pretty fast. recommended

TheoLight
Bulgária
About 1 month usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Help and service from Zoe was wonderful, friendly and explained everything in great detail and helped to solve the request. 10/10
Thank you! =)

Mijn winkel
Países Baixos
About 1 month usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de novembro de 2024

Celia has been a pleasure to work with. She answered all my questions quickly and thoughtfully!

DELVA
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Harley Boutique
Costa Rica
About 2 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de julho de 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
Estados Unidos
11 months usando a aplicação
Questão respondida por DSers 24 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de agosto de 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Babes Fashions
Austrália
16 days usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team