Avaliações (30 438)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de outubro de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
About 19 hours usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de outubro de 2024

Vivian is the problem solver. You got a problem? She'll fix it!!

Bella Moda
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Megan Boutique
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 24 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Very good and helpful, thanks buddy

Autumn Treasure
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de agosto de 2024

Selena was able to solve my issue quickly! She's great, and has me continuing to use Dsers

CoolestCable
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Great customer service!! The representative (Celia) responded very quickly and handled my issue very professionally and solved it within minutes. Thank you team!

Maiki & Co.
Estados Unidos
6 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de agosto de 2024

amazing work and support from team desr, great knowledge and never short of going the extra mile.

Hikkes
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de outubro de 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
Reino Unido
13 days usando a aplicação
Questão respondida por DSers 22 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2024

I love the support we got from Aurora

Lilla Världen
Suécia
6 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de novembro de 2024

Sandy was very helpful and resolved my issues quickly, very reliable.

Masons
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 6 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team