Avaliações (30 490)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de outubro de 2024

Fui muito bem atendido pela Esfania, foi rápida e objetiva na resolução do meu problema, além disso é muito simpática e educada.

Tazmo Casa
Brasil
Almost 2 years usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Very good and helpful, thanks buddy

Autumn Treasure
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

XY thread
Estados Unidos
30 days usando a aplicação
Questão respondida por DSers 20 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
About 19 hours usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de agosto de 2024

I recently had the pleasure of working with Luna, and I couldn’t be more satisfied with the experience. From the very beginning, she was incredibly helpful and responsive, always available to answer my questions and provide assistance. Her respectful demeanor and professional attitude made every interaction pleasant and productive.

Luna went above and beyond to ensure that all my needs were met, and her dedication to her work was evident in every step of the process. She demonstrated a deep understanding of her role and was proactive in offering solutions and suggestions that greatly benefited me.

Her excellent communication skills and positive attitude made her a joy to work with. I truly appreciate all the effort and hard work she put in to help me, and I highly recommend her to anyone in need of exceptional service.

Thank you, Luna, for your outstanding support!

WISKEM
Arábia Saudita
About 1 month usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de outubro de 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
Reino Unido
13 days usando a aplicação
Questão respondida por DSers 22 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Sandy was very helpful and resolved my issues quickly, very reliable.

Masons
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 6 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Megan Boutique
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 24 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

Vivian is the problem solver. You got a problem? She'll fix it!!

Bella Moda
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team