Avaliações (26 333)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de abril de 2024

DSers is the best app for Aliexpress. The agents help you to resolve any issue. Lilly was professional and answered to my questions

EuropaDiscount
França
5 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

"Vivian"

I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.

OZ NOVELTY CO
Austrália
2 months usando a aplicação
Questão respondida por DSers 14 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Editado a 17 de abril de 2024

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

Terranet Store
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de junho de 2024

Bianca, was a gem in helping me solve a synchronization issue with tracking. I really am appreciative of the timely response and friendly customer service.

Chic Mystique
Estados Unidos
24 days usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de maio de 2024

Je suis satisfait du service d'aide par mail notamment avec le vendeur rin.

Harmonic Lights
França
3 months usando a aplicação
Questão respondida por DSers 22 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de março de 2024

Whenever I needed help with a problem or to clarify a doubt, they were quite quick in responding to me and helping me. The last time I needed help, I was in contact with Alicia who was very kind in providing me with information and clarifying my doubts. about my problem.

CleanSpin
Portugal
21 days usando a aplicação
Questão respondida por DSers 24 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de março de 2024

I had the service from Wendy and i have to say that it is really good and helpful. And I also appreciate that they respond immediately.

AQUAFLAT
Alemanha
4 months usando a aplicação
Questão respondida por DSers 24 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de abril de 2024

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
Canadá
About 1 month usando a aplicação
Questão respondida por DSers 16 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

OLIVIA, very good job, she solved all my doubts, she deserves a promotion, keep it up

360Stabilix™
Espanha
About 2 months usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de abril de 2024

Chris answered all my questions and explained things clearly. Would highly recommend her service.

SolShine New York Co.
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 18 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team