Avaliações (30 490)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de novembro de 2024

Zico was absolutely fantastic! They were patient, knowledgeable, and went above and beyond to resolve my issue. Their friendly attitude and quick solutions made the experience seamless. Shopify is lucky to have such a great support agent! ⭐⭐⭐⭐⭐

NauticaLoot
Reino Unido
4 days usando a aplicação
Questão respondida por DSers 24 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de setembro de 2024

Super and trustfull instant online help chat - that solved a problem that had been a growing pain. Shopify did not know what to do. But DSers did! Instant reply and help.

Satan's Milk
Dinamarca
10 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de outubro de 2024

Hi Vivian, that was a wonderful conversation about clearing my doubts regarding Dsers droppshipping account and billing Query. Thanks for instant support

Madshop.store
Índia
6 months usando a aplicação
Questão respondida por DSers 17 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

Lena was very helpful and is definitely a credit to the support team, answered my questions quickly and professionally to set my mark up rule correctly and corrected what was wrong in my shipping settings

Anythingstores.com
Reino Unido
15 days usando a aplicação
Questão respondida por DSers 24 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de setembro de 2024

Vivian clarified a question I had about product synchronization through Facebook Messenger. I got my answer in less than 2 minutes.

Vagalume Store
Brasil
15 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de outubro de 2024

Lucy from DSers support team was kindfull and patience with me. Thanks a lot!

Bugilândia
Brasil
3 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de setembro de 2024

I am extremely glad with Zico's customer service. He was very patient with me all throughout in resolving my issue.

Thank you very much, Zico!

HisMiracle23
Reino Unido
12 days usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de setembro de 2024

My problem was solved easily and gently, and without much time, very wonderful

BellezzaWoW
Jordânia
About 1 month usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

Really great and there are people to help you make sure you get and do what you need. The service is outstanding

Fbanshop
Estados Unidos
27 days usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de setembro de 2024

Had a slight issue that was resolved very quickly! Excellent customer service from Sans, Really helpful

Caluchi Charms
Reino Unido
8 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team