Avaliações (30 972)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de dezembro de 2019

Still trying to figure out the app and all it's functions so will KIV with a 4star rating for now. So far the customer chat service has been quite prompt and helpful, that's one of the plus point for me so far.

zhnng
Singapura
Over 1 year usando a aplicação
31 de agosto de 2022

Stephanie was such a great assistant.. I am glad theirs someone on the other side when you need it! Super excited.
Thanks,

Dollar Wheel
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 31 de agosto de 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de novembro de 2022

incroyable rapide et efficace je suis très satisfait je recommande fortement meilleures salutations

cutie-bebe
Suíça
Over 1 year usando a aplicação
Questão respondida por DSers 27 de novembro de 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de junho de 2022

Chris provided awesome support via the chat feature! The mapping portion is a little rough to get used to but Chris helped tremendously!

Life's Little Solutions
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 14 de junho de 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de março de 2023

Muito bom, aplicativo excepcional, tive um leve problema em fazer a intermediação mas foi resolvido rápido.

Ofertas Online
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 10 de março de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de julho de 2022

This app was a take over for Oberlo which I loved, I think there can be some improvements like being able to change the address/customer information before sending the order fulfilment request. It's still a little buggy and you have to open the app manually to fulfil orders unlike Oberlo that was just 1 click fulfilment. The app on shopify is not great in the mobile view if you are working on your phone just a heads up, but overall, its very similar to Oberlo which was great and the customer service is excellent, quick responses and Krystal helped me out recently. All in all, its a good app to get up and running for importing products from aliexpress without breaking the bank. I'd recommend to anyone starting their e-com journey.

Versa Goods
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 19 de julho de 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2023

Despite being a member using the free version of Dsers I was grateful to find that the support are extremely helpful when it comes to any issues you may have ,
When I Contacted support I was quickly connected to Ralla who was happy to guide me through all of the questions and issues that I had and even Provided visual examples for things that were not easy to understand which was greatly appreciated especially for me as a visual learner Excellent support staff from my experience and Ralla deserves 5 stars .

The only change I would make to give Dsers 5 stars would be a change to the imports pages user interface
Currently the imports page only displays pricing in USD this adds extra steps for Store admins that do not sell to the usa
Simple fix would be forcing the imports page to use the currency selected in the associated AliExpress account

FPV Essentials EU
Irlanda
Over 1 year usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de junho de 2022

I really like the App, however, I'm trying to familiarize myself with the process involved but I think it is a great system

Enterprises-Samura
Canadá
Over 1 year usando a aplicação
Questão respondida por DSers 24 de junho de 2022

Hi,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de junho de 2021

Great service, thanks to Ruby for helping me out, nontheless, the problem DSERS had of not making some orders was really bad, i made some orders and they all worked, but then i realize that the order has been made but i had no tracking number on them, so when i check it its bc dsers didnt made the order to alixpress, without telling me.

Blazing Lights
Chile
Over 1 year usando a aplicação
Questão respondida por DSers 3 de junho de 2021

Hi Blazing Lights,

Thanks for your feedback! Please try to contact our customer service team and provide your store name and the order numbers you were having problem with. We will find out what the problem is and help you in every way we can. Happy dropshipping with DSers!

DSers Team

29 de novembro de 2023

Serry did my problem too easily, I was able to solve my problem in Dser and. He helped me in whit everything I needed with the product on my page

Zero Trash SpA
Chile
Over 1 year usando a aplicação
Questão respondida por DSers 30 de novembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team