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app is easy to use, the support team are very prompt to reply if somewhere stuck during the work great assistance for trouble shoot, thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Adele was a huge help in my desperate situation. Adele knew exactly what the problem was and walked me though the solution resulting in another happy buyer!
DSers simplifies the DS fulfillment process. I am new to DSers but catching on pretty quick. It's a must for all AliExpress users!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Worked with Rin on the chat, SUPER HELPFUL AND RESPONSIVE SUPPORT!!! Let's go Rin!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy is indeed a Customer Service or customer support officer per excellent. Chrissy invested time and technical understanding to correct the wrong process that i created in my store. in the process of fulfilling product purchased to my customer i unknowingly created two account and it become very difficult to fulfill.
and Chrissy stepped in , trace the issue and asked me to switch. account and every thing was resolved .
Thank you Chrissy for you help.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
What can I say, i fyou get someone called Chloe on the help you are in for a treat.
I was about to give up with the whole thing but she saved the day, was very patient and knowledgable and can not fault her at all.
She answered every query and helped me do things when I was unable to.
Amazing service and so friendly.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
actually good customer service that understand your question adn give the answer you need
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent support - A big thank you to Isak!
The customer service was exceptionally fast and efficient. A special thank you goes to Isak who answered every question professionally and helpfully. The entire service exceeded my expectations.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chat Bot was very helpful. Got my questions asked
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team