Avaliações (29 807)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de outubro de 2024

Blanca thank you so much!! i was panicking because i couldn't find a option and Blanca really helped me ty so much!

ANTO
Suíça
3 days usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de junho de 2024

So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders.

As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!

Nylongerie
Alemanha
5 months usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de setembro de 2024

Rin is the best. Dsers is exactly the kind of program I am looking for but am so new to it. Rin was able to answer all of my questions with ease. Thank you so much.!!!!!!! The pricing markup is easy to adjust. Whoo hoo. Making a profit!

Dani and Ellie LLC
Estados Unidos
About 20 hours usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

Im happy to get the support today from Celia . very nice and patient answering all my questions .very satisfied . thank you Celia .

My Store
Egito
About 2 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de julho de 2024

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!

Feinli
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 14 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de agosto de 2024

The customer service is really good and on point.
I was able to receive support from Isak who was able to help me

SafeSnacky
Bulgária
20 days usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Rita was extremely helpful. She answered every question I had, very professional from start to finish.

Alarie
Reino Unido
28 days usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

Raphael was really helpful,answered my question instantly very professional

Luxe Locks Co
Reino Unido
18 days usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Lena was extremely helpful. She answered all my questions and guided me in solving the problems I was having.

The ink stone
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 20 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de julho de 2024

The customer service is fast and efficient. Sans was very helpful and resolved my issue. Look forward to doing more business with/through DSers-AliExpress Dropshipping.

DeXhane Fine Clothing
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 9 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team