Avaliações (30 450)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de julho de 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canadá
5 months usando a aplicação
Questão respondida por DSers 22 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!

BubbléBee
Malásia
About 1 month usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2024

Excellent support - A big thank you to Isak!

The customer service was exceptionally fast and efficient. A special thank you goes to Isak who answered every question professionally and helpfully. The entire service exceeded my expectations.

POXORA
Alemanha
4 months usando a aplicação
Questão respondida por DSers 14 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
Estados Unidos
16 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

I got quick and accurate help on messenger from Lena.

Lepeto
China
About 1 year usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 15 de outubro de 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de setembro de 2024

The support team is always willing to help as well as go above and beyond.

Lucy took the time to help explain with screenshots of the process!

Asher Oak
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 8 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

Precisei de suporte e fui muito bem atendida pelo Zico, que resolveu meu problema!

KD imports
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Wow .. Very good Dropship i have never seen very fast support I give 5 stars

Candy4289
Estados Unidos
27 days usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2024

Luna was of a great help and guided me for each of my questions. I am glad I had her to help me.

Mark & Mode
Austrália
11 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team