Avaliações (29 809)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de outubro de 2024

Muito atenciosos

Obrigado a Blanca me ajudou a configurar minha conta

BestGifts
Brasil
8 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

The support is really quick. Vivian, one of the supporting staff, reply and fix my problem within 5-10 minutes, which the customer support really is one of the best I have experienced

Capulux
Hong Kong, RAE da China
4 days usando a aplicação
Questão respondida por DSers 19 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

Costumer support is really helpful, they have helped me alot with some questions i had.
Definetly recommend

My Store
Portugal
3 days usando a aplicação
Questão respondida por DSers 16 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Rita was very good in helping my log-in problems. I hope when I will have some problems again She will be the one to help me again. 5 star easy

Beauty Hurts
Eslovénia
9 days usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de outubro de 2024

Chrissy was extremely helpful and solved all my issues.

My Store
Estados Unidos
24 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de outubro de 2024

Aurora is great! helped me a lot!

Lumetrica
Israel
About 2 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de agosto de 2024

I had a lot of questions about the app and how it can help me for my business and live chat support was very prompt and quick to respond. They were very willing to answer my question despite some miscommunication but it worked out in the end. Celia was the one who helped me and was very engaging and thorough to talk to. Compared to other fulfilment apps, this is definitely one of the best.

Cosmic Dream
Austrália
1 day usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 de agosto de 2024

Estava com algumas dúvidas e meus mentores particulares não me esclareciam. ENTREI EM CONTATO DO O CHAT DO APP DSers-AliExpress Dropshipping E TODAS MINHAS DÚVIDAS FORAM ESCLARECIDAS COM MUITA CLAREZA E DETALHES. RECOMENDO ESSE TRABALHO A TODOS QUE PRECISAREM!

gfcompracerta
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 27 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

Answered anything i asked for and more! Even gave some relevant additional info, SUPER!

ChroMorpher
Estados Unidos
About 22 hours usando a aplicação
Questão respondida por DSers 15 de outubro de 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de junho de 2024

Colleen at DSers did a good job. She assisted me right away and worked with me to find a way to achieve what I wanted. A+!

Fleece Chic
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por DSers 26 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team