Avaliações (30 417)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de agosto de 2024

I had an issue with a stuck order and Vivian helped me super quick. Thank you very much.

Quickicks
Austrália
About 2 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de agosto de 2024

The app is very easy to work with and their support works great they respond pretty fast in the life chat feature. I had some problems with order fulfillment and Maria from their team helped me right away.

Evtimovslctn
Bulgária
17 days usando a aplicação
Questão respondida por DSers 5 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de julho de 2024

Today I was dealing with a problem with changing supplier's in my store, but everything changes when I contacted Aimee, really helpful and fast. Aimee is really a professional one who helped me step by step in Dsers orders.

AraStarry
Reino Unido
8 months usando a aplicação
Questão respondida por DSers 18 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de setembro de 2024

Zico, a DSERS live chat agent, got me all help i needed in moments - DSERS is the best service so far!

BARK & MEOW
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

I'm super new at this, and Chloe helped me in 2 seconds, made my life super easy and her explanation was beyond clear. Super friendly, responsive, and helpful.

Xegan
Emirados Árabes Unidos
1 day usando a aplicação
Questão respondida por DSers 15 de outubro de 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

Jesse, very quick and straight to the point, very helpful!

baby store
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 11 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Essential4You
Turquia
10 days usando a aplicação
Questão respondida por DSers 19 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

K-Glow
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
Japão
10 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team