Avaliações (30 408)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de agosto de 2024

DSers customer service is the best Chrissy took the time to walk me through my price rule setup and reviewed it to ensure the rule was correct. Chrissy was patient with me and answered all of my questions. Thanks again Chrissy for help.

Heels & Hoops
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2024

Chrissy's support was very efficient, she was quick to contact me to solve a problem, thank you very much for the support.

ViralVault
Suécia
4 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de julho de 2024

Isak from Dsers support was extremely helpful. He was very patient and attentive. Checking back frequently and had very fast response time. If I could give him 6 stars I would. Perfect service.

Essenciaa
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 25 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2024

5 Stars for the customer support.

Colleen was very helpful! He managed to solve an issue I was facing using their app. I really appreciated it.

Well done!

Beautiwell Zone
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 8 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de agosto de 2024

Great support! One of my best experience with Lydia so far! Highly recommended :) !

KofferKondome
Alemanha
5 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de setembro de 2024

I contacted support and Wendy was very good at solving my problem

FriendTails
Itália
28 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

I had an issue with my account and I got wonderful live help.

Adaptive Essentials
Estados Unidos
12 days usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de agosto de 2024

customer support is great, they are very helpful and healp me thru solving the problem quickly
Selena was really sweet and very helpful

Intentional Visionary
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Isak was very helpful. It helped me and resolved my problem very quickly! Excellent professional.

Minha loja
Brasil
8 days usando a aplicação
Questão respondida por DSers 5 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Gostaria de agradecer à Krystal pelo excelente atendimento. Todas as dúvidas que eu tinha, ela conseguiu responder com clareza e paciência. Além disso, mostrou as telas que eu precisava para esclarecer ainda mais minhas questões. Krystal é, sem dúvidas, uma exelente profissional. Muito obrigado, Krystal! Seu atendimento me ajudou bastante.

Creys Living
Irlanda
About 1 month usando a aplicação
Questão respondida por DSers 14 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team