DSers‑AliExpress Dropshipping , 24 673 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de fevereiro de 2024

Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!

WiggleBrush
Reino Unido
Over 1 year usando a aplicação
Questão respondida por DSers 29 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de abril de 2024

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
Alemanha
4 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

Lily from DSers provided outstanding support in resolving an unfulfilled order issue. Her professionalism, proactive approach, and clear communication made the process seamless. A Great experience!

GIORGIO MARTINO
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 de abril de 2024

Thank you so much to Lennon for all your help, you were super supportive, and you understand everything that I was telling you. I was lost now am not thanks to you. I really appreciate the help.

Nexgenn
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 16 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de março de 2024

I have worked with DSers for a while now, and today I had my first run-in with an unexpected issue, that I was able to fix quickly thanks to Isla's help.
Looking forward to working with the great team from DSers, and special thanks to Isla for help.

Elysian-Shop
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 4 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de março de 2024

Exceptional Customer Service Experience with Adviser Lily!!!

I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.

Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.

Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.

I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.

Thank you, Lily, for your exceptional support and for making my day brighter!

Five stars all the way - Lily is a star!!

vexico
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 11 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de abril de 2024

Olivia from Dsers provided exceptional assistance. Professional, prompt, and genuinely caring, she swiftly resolved my issue while keeping me informed. Her dedication to customer satisfaction is amazing. Thank you for the outstanding service!

Alzaeem
Emirados Árabes Unidos
7 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de fevereiro de 2024

Rita was very patient and helpful. In this age of AI I was glad there was a human behind the typing. If all support are like this experience I had then I know that I made a wise choice.
Thank you again Rita!

ShopByChoiceMall
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de março de 2024

I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!

zencircle
Estados Unidos
27 days usando a aplicação
Questão respondida por DSers 11 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de março de 2024

fast and excellent service! It was my first order using DSers and I was lost. Thanks for your chat service.

MaJoKi Apparels
Canadá
Over 1 year usando a aplicação
Questão respondida por DSers 18 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team