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I had the pleasure of collaborating with Een to fulfill an order recently and I must say, their assistance was top-notch! Their knowledge and expertise were apparent from the beginning and they remained friendly throughout the process. I couldn't have asked for a better experience and I highly recommend their services to anyone in need. Thank you for all your help!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The service is just great, even if you are a beginner you have a good support in your back, i had a live chat with Isla and she was being really helpful with my questions and concerns. Thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Good application, the support is reactive ! It is à quick and easy way to place orders so i recommend.
Hi LyraeLife,
We are happy to have you with us! Really appreciate your review of our app and customer service. We are always here to give it everything we’ve got. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Customer service is good. I would suggest them to review their requirement of minimum 100 characters for customer to submit a review on the DSers-AliExpress Dropshipping
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
Trend24-2030-419.myshopify.com
The information you provided to me was useful and clear, and your service is fast, thank you Olivia
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Bit was super quick and understood my suggestion accurately. i hope the suggestion I requested will be implemented in the future .
Very good customer service on the one! They always get back to me within minutes! Very superb! Also the app itself is easy to navigate
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I’ve been using this app for a few days now and it takes a little getting used from using oberlo. I was shocked to find all my 3 stores were all together on this app, which meant all products on my import list from all 3 stores were mixed together. Unfortunately when getting ready to import products there is no option to filter. There is an option to filter stores, however it doesn’t work. I’ve been importing products and it’s easy enough to do when you get used to it. I’m happy enough with this aspect of it. Another issue is the mobile version on safari, it’s almost impossible to edit and add products this way. When I was using oberlo I mostly edited and pushed my products over using my iPhone. It’s easy when you have a spare minute to work on it that way. Unfortunately this isn’t possible with DSers, I’m going to be spending my time on my laptop editing products. I do like the function of being able to push one product to all your stores if you like. This was not a function that oberlo had. Overall a good app and I would recommend. If the issue with filtering the products by store could be addressed as well as the mobile version of the app could br addresses by the team, this would be a great app. I’ve contacted support twice via Facebook messenger and received a response immediately and Mia, Tiffany and Tang were very helpful
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Joy has taken her time to assist me with sorting out an error that was made on my account .
Thank you very much Joy
As for the app l am new to it so I am unable to give review on it properly I would like to see it automatically complete orders it not sure if it does that
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team