Avaliações (30 980)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de julho de 2023

I had the pleasure of collaborating with Een to fulfill an order recently and I must say, their assistance was top-notch! Their knowledge and expertise were apparent from the beginning and they remained friendly throughout the process. I couldn't have asked for a better experience and I highly recommend their services to anyone in need. Thank you for all your help!

outdoorlifestylepro
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 3 de julho de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2023

The service is just great, even if you are a beginner you have a good support in your back, i had a live chat with Isla and she was being really helpful with my questions and concerns. Thank you!

Kalopsia Store
Grécia
12 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de dezembro de 2020

Good application, the support is reactive ! It is à quick and easy way to place orders so i recommend.

LyraeLife
França
12 months usando a aplicação
Questão respondida por DSers 21 de dezembro de 2020

Hi LyraeLife,

We are happy to have you with us! Really appreciate your review of our app and customer service. We are always here to give it everything we’ve got. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de agosto de 2022

Customer service is good. I would suggest them to review their requirement of minimum 100 characters for customer to submit a review on the DSers-AliExpress Dropshipping

Perfectspaces
Malásia
12 months usando a aplicação
Questão respondida por DSers 28 de agosto de 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

3 de julho de 2022

Trend24-2030-419.myshopify.com
The information you provided to me was useful and clear, and your service is fast, thank you Olivia

DONE
Arábia Saudita
12 months usando a aplicação
Questão respondida por DSers 3 de julho de 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de maio de 2022

Bit was super quick and understood my suggestion accurately. i hope the suggestion I requested will be implemented in the future .

Sam.abusaada
Bélgica
12 months usando a aplicação
19 de setembro de 2022

Very good customer service on the one! They always get back to me within minutes! Very superb! Also the app itself is easy to navigate

WitterShop
Dinamarca
12 months usando a aplicação
Questão respondida por DSers 19 de setembro de 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de junho de 2022

I’ve been using this app for a few days now and it takes a little getting used from using oberlo. I was shocked to find all my 3 stores were all together on this app, which meant all products on my import list from all 3 stores were mixed together. Unfortunately when getting ready to import products there is no option to filter. There is an option to filter stores, however it doesn’t work. I’ve been importing products and it’s easy enough to do when you get used to it. I’m happy enough with this aspect of it. Another issue is the mobile version on safari, it’s almost impossible to edit and add products this way. When I was using oberlo I mostly edited and pushed my products over using my iPhone. It’s easy when you have a spare minute to work on it that way. Unfortunately this isn’t possible with DSers, I’m going to be spending my time on my laptop editing products. I do like the function of being able to push one product to all your stores if you like. This was not a function that oberlo had. Overall a good app and I would recommend. If the issue with filtering the products by store could be addressed as well as the mobile version of the app could br addresses by the team, this would be a great app. I’ve contacted support twice via Facebook messenger and received a response immediately and Mia, Tiffany and Tang were very helpful

Teeny Bumps
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 20 de junho de 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de junho de 2023

Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.

1Edge Online
Austrália
11 months usando a aplicação
Questão respondida por DSers 27 de junho de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de dezembro de 2022

Joy has taken her time to assist me with sorting out an error that was made on my account .
Thank you very much Joy
As for the app l am new to it so I am unable to give review on it properly I would like to see it automatically complete orders it not sure if it does that

Dynamixline
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 2 de janeiro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team