Avaliações (30 980)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de julho de 2023

Gratidão ao Lennon pela atenção e rapidez no atendimento.
Estava muito preocupada com a dificuldade em usar o app e estava pensando em desistir de usar o app, mas, o Lennon resolveu o problema rapidamente!
Continue assim!

Pote de Presentes
Brasil
10 months usando a aplicação
Questão respondida por DSers 3 de julho de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2022

Chris helped me with a customer order and took top p priority to solve my problem, and ensure that my customer items are ready for purchase and shipment fr are use Shopify as a platform and I have had nothing but good experiences from customer care. Shopify and DSer makes it easy to resolve issues. Chris is very precise and thorough with his diagrams and pics to walk you through any solutions to resolve issues with purchasing and shipment to Customer.

Chessie’s Shop Plus Size
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 18 de dezembro de 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2022

Merci beaucoup à Jessica qui m'a aidé à mieux comprendre pour les frais de livraison le fonctionnement sur dsers
majapicaflo

Majapicaflo
França
10 months usando a aplicação
Questão respondida por DSers 16 de dezembro de 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 25 de fevereiro de 2020

Very good application. It is comprehensive and the most efficient when it comes to placing bulk orders on Aliexpress.
Good Job.

Funniest Gift
Canadá
9 months usando a aplicação
30 de dezembro de 2019

Great app and totally free, lets you alter your orders before proceeding through to AliExpress. Would be awesome if they could facilitate a distribution centr

Cute Addictions
Austrália
9 months usando a aplicação
28 de agosto de 2023

Good evening, I wanted a Shopify store and didn't know the first thing about selling online. Nancy and her team on Shopify and Catalina at DSERS-AliExpress are making this process smooth for me. They are very knowledgeable and don't mind helping. I am super excited about working with these types of people. Meaning people that have my back. I was so nervous when I received my first order to push through Catalina assured me that my very first order would be shipped out. I am also learning a lot from them. My side hustle is to be my only hustle.

Happy2Deliver General Store
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 31 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de agosto de 2023

I had a great experience with one of the agents. Raphael helped me with an issue I had, it was quick and straight to the point!

Eco Iconic
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 4 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de julho de 2022

I find that this app is not as user friendly as Oberlo BUT the customer service makes up for it. Luna is excellent and very efficient at fixing any issues or answering questions that I have. Thanks again for your help Luna.

The Mum Shop
Austrália
9 months usando a aplicação
Questão respondida por DSers 19 de julho de 2022

Hi there!
We're grateful to see your feedback
There still have a lot aspects for us to improve, we believe we can make DSers even more convenient for our users to do dropshipping
Please feel free to share your great ideas on how to improve DSers, we will take them seriously

DSers Team

16 de setembro de 2022

We were very well attended by support through facebook messenger. The service was agile, practical and fast. Thank you Stephen!

Mallu Rosa
Brasil
9 months usando a aplicação
Questão respondida por DSers 19 de setembro de 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de maio de 2023

Merci pour votre aide ça a été clair pour moi j'aime bien votre logiciel

cordialement merci par avance

Mobillyz.com
França
9 months usando a aplicação
Questão respondida por DSers 2 de maio de 2023

Hi,

Thank you for your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team