Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de julho de 2024

Worked with Chloe today to solve a problem that caused all my item to be "sold out" she was very helpful and managed to fix my issue and my store id now back up and running again.

Thank you very much

Tweet Treats
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 16 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de setembro de 2024

Thank you to Bianca and the Team for supporting me with some Tech issues. Very quick and very patient service

Goodies Electronics
Austrália
8 days usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de setembro de 2024

Apoio através do Messenger fantástico. rápido e objetivo. muito bom!!

innova-mochila
Portugal
3 months usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de outubro de 2024

Excelente! O melhor aplicativo do mercado!

Store Elo Azul
Brasil
About 2 years usando a aplicação
Questão respondida por DSers 23 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de outubro de 2024

La srita. Luna me atendió y fue extremadamente paciente y amable para ayudarme a resolver el problema que tenía. Los felicito Dsers, gracias

My Store
México
25 days usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

Colleen was great, helped with everything I needed

Fredkin
Estados Unidos
25 days usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Olá, quero aqui parabenizar a toda equipe da Dsres que me atenderam muito bem, embora não tenha alcançado meu objetivo, fui surpreendido pelo bom atendimento que me ajudou a minimizar o caso da minha primeira compra Aliexpress. Isso se deve a todos que direta ou indiretamente colaboraram com o treinamento da equipe e principalmente o da Wendy a quem agradeço pelo Excelente a atendimento! Bom mês a todos!

Tota Lar & Cia
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 17 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

Maria was very helpful and answered my questions.

Oscier
Reino Unido
2 months usando a aplicação
Questão respondida por DSers 16 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2024

Chloe was great at helping me solve my shipping issue and directed me to an alternative option as well.

Serins
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 8 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

Luna helped me with a support ticket and was very valuable. Fast and A+

AstroHype
Estados Unidos
21 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team