Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de agosto de 2024

Rita was very good in helping my log-in problems. I hope when I will have some problems again She will be the one to help me again. 5 star easy

Beauty Hurts
Eslovénia
9 days usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de julho de 2024

This app is user friendly and helpful. Customer service is great and thanks to Isak's help for me to solve my problem.

BIU HOME
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 25 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Zoe was great live chat tech. Really helped me out with my situation. 5 stars

NV Legacy
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

problem was solved, great experience with DSERS agent

Orchid Vale
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 29 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de julho de 2024

Great support from "Maria", she helped me in everything that I was need, Thanks!

SobrioUS
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 1 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

Tive uma dúvida sobre o aplicativo e precisei reconfigurar e ao utilizar a ajuda do atendente da Dsers, de nome Chrissy, fiquei muito satisfeita com a atenção e forma didática e clara de ajudar, fazendo o problema ser resolvido. Fiquei muito muito satisfeita com o atendimento, educação presteza da Chrissy. Gratidão!

Melhores Promoções
Brasil
4 months usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de julho de 2024

Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.

Kinoko
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 18 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de setembro de 2024

I am really happy with the cooperation and quick response and solution to all my problems. I chtting Colleen and he answered everything I asked. Thank you, Colleen.

anrashop
Emirados Árabes Unidos
4 days usando a aplicação
Questão respondida por DSers 8 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again.

Thank you Zina!!

StarNors
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 11 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Really helpful the costumer service, quick and ready to help, thank you

Angel Violet
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team