Avaliações (29 636)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de junho de 2024

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

HKI
Suécia
About 1 month usando a aplicação
Questão respondida por DSers 24 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 de agosto de 2024

Bonjour,

Je tiens à vous remercier chaleureusement pour l'aide précieuse que vous m'avez apportée. Je viens d'ouvrir une boutique en ligne, et j'avais des difficultés à passer ma première commande en raison d'un message d'erreur concernant l'expédition. Grâce à vos explications claires et à votre réactivité, mon problème a été résolu rapidement et efficacement. J'ai particulièrement apprécié la rapidité de nos échanges et votre efficacité.

Encore merci pour votre soutien et votre professionnalisme.

Bien à vous,

Pierre

Annie-Mo
Canadá
6 months usando a aplicação
Questão respondida por DSers 29 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de junho de 2024

Neva was outstanding by providing quick and concise support. DSers really needs more people like them. I am truly appreciative of all their help and patience with me while assisting me in fulfilling an order

TheTechTokShop
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

Greatttt , fast and easy solution !! Super helpful

My Store
Estados Unidos
5 days usando a aplicação
Questão respondida por DSers 14 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de agosto de 2024

obrigada pela paciência e eficiência para solucionar meu problema!

VariedadeX
Brasil
6 months usando a aplicação
Questão respondida por DSers 22 de agosto de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

Isak

He gave me the answers I was looking for.
I got a very quick feedback.

Good customer service so far.

Thanks

My Store
Irlanda
About 7 hours usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

Ótimo atendimento prestado pela Rin. Muito paciente e me ajudou muito.

Ache aqui
Brasil
25 days usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de julho de 2024

Wendy was super helpful, her average response times was 10 seconds, we solved my issue within minutes! thanks Wendy!!

Fly With Luxury
Reino Unido
8 days usando a aplicação
Questão respondida por DSers 14 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de julho de 2024

The service has been excellent and I am impressed with how educational they are in helping to explain and how patient they are. Completely recommended

MyRetroCade
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 10 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.

The Timeless Atelier
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 20 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team