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Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good app for order automation to AliExpress I recently switched from Oberlo. Everything has been good so far. The UI could use some upgrade as it has some bugs when importing products.
Hi there!
We're grateful to see your feedback
We're happy to hear that DSers' features could meet all your needs.
There still have a lot aspects for us to improve, we believe we can make DSers even more convenient for our users to do dropshipping
Please feel free to share your great ideas on how to improve DSers, we will take them seriously
DSers Team
DSers has been a great source for outfitting my stores with new dropshipping products that our customers love. There is a bit of nuance to it that will require some trial and error, but Olivia at DSers support has been super helpful (and adorably friendly). I highly recommend exploring if DSer's is right for your store.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excellent service by Eden! resolved my problem, was very professional , Ot can be very confusion but Eden was helpful Appreciate that.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
some small hiccups with the first order but Lucas from their support team helped me through them! excited to continue testing this service. All signs looking good so far!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Will give another review upon my issue being completely cleared up, but as far as service, Jessica were very helpful...Had another issue on 9/21 and my good friend TANG helped me the whole way through!!
Dear team !
We are sorry to know that the limitation of API usage affected your experience of using DSers. Meanwhile, please note that, to make a better experience to all users, our service has a limitation to the usage of API to avoid over-load that might cause issues to other users. Please recheck in 24 hours and I think everything will be OK by then. Please feel free to contact us if you still need help. We will be there 24*7 whenever you need.
Have a great day
DSers team
the support is active and it answered my questions at the moment, a good app, an easy to use application even there is not a lot of functionality ms it is practical
Hi HALEJAR,
We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
a good application and the support team are helpful especially "Jessica", I hope to add more supportive videos
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
very helpful, very good customer service
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Customer support is decent although in my opinion calling someone your friend could seem a little bit unprofessional but I don't mind it. Problem was fixed decently fast even though at the start it seemed that there was a little bit of miscommunication. Over all a decent experience.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team