Avaliações (28 757)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de agosto de 2024

This service absolutely matched what I expected.

MomWarm
Reino Unido
29 days usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de maio de 2024

I had a fantastic experience with Dsers.com customer support, thanks to Wendy! She was incredibly helpful in resolving my account issues, which allowed me to efficiently manage my customers' orders. I'm truly grateful for her assistance and highly recommend their support team for their prompt and effective service. Thank you, Wendy, for your exceptional help!

Shinell.shop
Nova Zelândia
9 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de agosto de 2024

makes it easy to follow orders

Get On Trending
Peru
20 days usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de maio de 2024

I am very grateful, she greatly exceeded my expectations, exceptional support, with great skill and capacity, congratulations, I loved your service. Thank you!!!

TriboTripp
Brasil
6 months usando a aplicação
Questão respondida por DSers 29 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de maio de 2024

I was having issues with shipping but Sylvia from customer support smashed it out.

ontop of that all other previous issues have also been quickly ironed out but other staff, I am now up an running, they made it easy.

Sylvia is a star! Thank you!

Wereafk
Austrália
About 2 months usando a aplicação
Questão respondida por DSers 12 de maio de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

Recientemente tuve la oportunidad de usar el servicio, y no podría estar más satisfecha con la experiencia. Blanca me atendió de una manera excepcional: fue rápida, eficiente y extremadamente profesional. Desde el momento en que contacté, me sentí bien atendida y todo el proceso fue mucho más ágil de lo que esperaba.

Blanca no solo resolvió todas mis dudas, sino que también se aseguró de que todo saliera perfecto. Su amabilidad y atención al detalle realmente marcaron la diferencia. Es raro encontrar un servicio tan eficiente hoy en día, y sin duda lo recomendaría a cualquiera que busque una solución rápida y confiable en DSers.

ShopMex
México
About 1 month usando a aplicação
25 de maio de 2024

As a new DSers user, I received outstanding live chat support from Isla! She explained why the issue occurred, gave me step-by-step help to resolve it, and confirmed that I was completely satisfied.

Paulette's Picks
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de maio de 2024

Hi, I just received assistance from an attendant called Isla, the most patient and polite person I have ever talked to in my life! I loved her support and it made me stop canceling my Shopify account. Congratulations on your professionalism! and may God bless you strongly!

Inov
Brasil
2 months usando a aplicação
Questão respondida por DSers 14 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de maio de 2024

It was a great and fast service from Ms.Colleen and professional work at the same time. I appreciate it. Thank you for the help. Ms.Colleen you were great.

FlexFit Emporium
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de junho de 2024

Wonderful service, very helpful and professional, it did solve my problem, I, I'm very grateful for the service, it deserves 1,000 , name is Blanca

ShoppEye
Portugal
About 2 months usando a aplicação
Questão respondida por DSers 5 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team