Avaliações (29 645)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de junho de 2024

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

EE-Shortz
Países Baixos
4 months usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de julho de 2024

Newbie here Colleen was amazing she new exactly what to do with my issue this morning. I was thinking how to down load all these products into my store one by one. LOL she save my life to night now I can go to bed know this will be easy pzzzz. Thanks again Colleen keep up the excellant customer service it mean alot to me. Thank you

Web Deals
Estados Unidos
About 5 hours usando a aplicação
Questão respondida por DSers 14 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

Otherwise Entertainment
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de outubro de 2024

Quick precise and encouraging interactions.

Clipclac
França
4 months usando a aplicação
Questão respondida por DSers 24 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de agosto de 2024

Great and fast customer support

numiTHERA
Bulgária
2 months usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

I feel great, fast support as needed

My Store
Vietname
8 days usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 21 de agosto de 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

IceboxDC.com
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de julho de 2024

Sandy was great helping me out with my issues

WanDuffel
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 21 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

Excellent Customer Service

UrbanZ By Nisha
Estados Unidos
30 days usando a aplicação
Questão respondida por DSers 22 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de junho de 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team