Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de agosto de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Vital Supply Company
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de agosto de 2024

very nice i love it

My Store
Kosovo
About 2 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Fast customer support, friendly, helpful! I have seen WAY worse before already, so good job to these guys.

VinoFlow
Espanha
3 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de agosto de 2024

This app makes my trading easier.

Tonitti
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 6 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

Emma and Jesse both fixed my issues swiftly with clear explanations. Hats off to the best customer service I have ever received!

Luxon Living
África do Sul
4 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

Sandy, was amazing, pretty fast to solve the issue. Thanks a lot

My Store
Portugal
26 days usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de agosto de 2024

Excellent and professional service from Colleen, thank you.

Victoria Fashion
Omã
3 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de setembro de 2024

Sehr guter Support. Er hat mir bei dem Problem bestens helfen können und war äußerst freundlich

MARSENO
Alemanha
4 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

Good Explaination

My Store
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 20 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2024

Plataforma impecável, atende tudo que preciso.

Minha loja
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team