Avaliações (28 714)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
11 de setembro de 2024

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Bom Moço
Brasil
12 months usando a aplicação
Questão respondida por DSers 12 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

I had an excellent experience with the live chat support. They responded to my queries quickly and provided clear, helpful guidance that resolved my issues quickly. The support team is knowledgeable and efficient, which made the entire process smooth and stress-free. I highly recommend their service.

My Store
Quénia
22 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de agosto de 2024

a big thank you to Vivan, who helped me today to solve all the issues i had, she was great, cooperative and understanding, i cannot really thank her enough.

Vivian, mille merci pour votre aide!

Mohammed

TRENDZ
Egito
4 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Editado a 31 de agosto de 2024

Service is always great with DSers. They've responded within an hour every time I contacted them.

Ralla helped me quick fast yesterday!

Crest Harbor
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 21 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de julho de 2024

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her.
Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars.
Thank you Dsers you take care of your clients with great and smart people as customer care agents.

The Vitality Flex
Emirados Árabes Unidos
About 2 months usando a aplicação
Questão respondida por DSers 24 de julho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de agosto de 2024

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Mix Mart Essentials
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de julho de 2024

definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!

TwixTra
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 4 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de julho de 2024

From the moment I reached out to her, Rin demonstrated exceptional professionalism, expertise, and dedication.

Rin went above and beyond to understand my specific needs and provided tailored solutions that significantly improved my store's performance. Her in-depth knowledge of Shopify and AliExpress was evident in every interaction, and she patiently guided me through each step of the process, ensuring I felt confident and well-informed.

Thanks to Rin's support, my store is now running smoothly, and I've seen a noticeable increase in sales and customer satisfaction. Her commitment to excellence and genuine care for her clients make her an invaluable asset.

I highly recommend Rin to anyone looking for expert assistance with their Shopify store. She truly deserves more than 5 stars!

Thank you, Rin, for your exceptional help and support!

Warm regards, Chris Williams

Pawfect Picks
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 10 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de julho de 2024

This is the second time I have used the support services and this time I was assisted by Blanca, from the DSers support team, who was very attentive and kind, helping me resolve all conflicts involving the integration of Aliexpress with one of my stores. Congratulations to Blanca and thank you for everything!

CAA GLOBAL STORE - Todos los derechos reservados
Brasil
9 months usando a aplicação
Questão respondida por DSers 2 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de agosto de 2024

Excellent service, I'm thinking of Blanca who was so helpful and quick to analyze my situation. She was able to answer my questions and unblock my situation quickly. Thank you Blanca.

DIVANA
França
7 months usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team