Avaliações (30 378)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de outubro de 2024

It only took a min. to reach the customer service agent. I'm pretty sure it's a real person. And they solved my problem on the first try. Great job!

The Thackeroos Plant Shop
Estados Unidos
1 day usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de agosto de 2024

I recently had the pleasure of working with Luna, and I couldn’t be more satisfied with the experience. From the very beginning, she was incredibly helpful and responsive, always available to answer my questions and provide assistance. Her respectful demeanor and professional attitude made every interaction pleasant and productive.

Luna went above and beyond to ensure that all my needs were met, and her dedication to her work was evident in every step of the process. She demonstrated a deep understanding of her role and was proactive in offering solutions and suggestions that greatly benefited me.

Her excellent communication skills and positive attitude made her a joy to work with. I truly appreciate all the effort and hard work she put in to help me, and I highly recommend her to anyone in need of exceptional service.

Thank you, Luna, for your outstanding support!

WISKEM
Arábia Saudita
About 1 month usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de agosto de 2024

Chrissy was a great help in resolving our order queries. Extremely fast response time, very friendly and was straight to the point. Honestly the best support I ever get is from DSers.

Rendetta
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 14 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de julho de 2024

I want to express my deep gratitude to Coleen for the invaluable help she provided with my issue on DSers. From the very beginning, Coleen demonstrated great professionalism and exceptional responsiveness.

Not only did she quickly understand the nature of my problem, but she also provided clear and effective solutions. Her patience and courtesy made the entire process much more pleasant. Thanks to her expertise, my problem was resolved in record time, and I was able to resume my activities without any issues.

Dewan
Canadá
11 months usando a aplicação
Questão respondida por DSers 25 de julho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de novembro de 2024

Needed support from Dsers and they were very fast. I wasn't expecting such a quick response. Not only to my initial request but also to the follow up questions I had. Maria was amazing in helping me figure out how to proper setup my store.

Star2Go
Brasil
About 21 hours usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de agosto de 2024

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
Polónia
26 days usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 de julho de 2024

Estoy aprendiendo de cero y la app ha sido bastante amigable. El servicio al cliente a través del chat me ayudó muchísimo. Gracias, Vivian!!

Cosas Que Me Importan
Chile
4 months usando a aplicação
Questão respondida por DSers 2 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

I have no words to thank Biana, she was my angel. Because I am new to Shopify and I didn't know what to do with customer orders and Bianca saved me and my store. Thank you so much for your excellent work.

Adazone
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de agosto de 2024

Olivia me atendeu muito bem. Obrigada.

Aflora Fashion
Brasil
3 months usando a aplicação
Questão respondida por DSers 6 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2024

Ahh Maria was a breath of fresh air for me who is always feeling so lost on these confusing drop shipping businesses I am trying to learn. She was so kind patient and professional. Helped me quickly and if it werent for dear Maria my customers would be waiting for ever to get their orders. Literally! Thank you Maria!

BananaBelleRose
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 15 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team