Avaliações (30 194)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de julho de 2024

I had some problems with linking DSers to Aliexpress, Sandy had been most helpful and patient with understanding the issues and solving the problems. She has all my problems resolved, what a relief. Thank you very much.

Farlane
Malásia
3 months usando a aplicação
Questão respondida por DSers 2 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

great Customer Service

Gaming Lounge
Canadá
5 days usando a aplicação
Questão respondida por DSers 15 de outubro de 2024



Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de junho de 2024

DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!

Uniex Inc.
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 24 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de junho de 2024

Blanca helped me with the shipping methods and the relationship between Shopify and AliExpress. She knows her stuff and provided helpful text and pictures. She is truly an expert. No question.

Costa Rica Coffee Friends
Islândia
5 months usando a aplicação
Questão respondida por DSers 2 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de julho de 2024

Looks like a great app. Haven't really test it yet but they have great support! Thanks.

Shrink Pack
Canadá
3 days usando a aplicação
Questão respondida por DSers 1 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de agosto de 2024

Rita was very helpful!

PHIRST KLASS GREEKS LLC
Estados Unidos
25 days usando a aplicação
Questão respondida por DSers 28 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de junho de 2024

I recently needed help with a new DSER update, and Chrissy was fantastic. She quickly and efficiently explained the new features, making everything clear and easy to understand. Her prompt responses and expert guidance made the transition seamless. Highly recommend her assistance for any DSER-related questions!

Lumra Official
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de julho de 2024

I worked with Jacinta, fantastic service and very good response and customer service, very happy

The Living Plus
Austrália
8 months usando a aplicação
Questão respondida por DSers 4 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de setembro de 2024

très bonne expérience avec le SAV de Sandy.

OdinLite
França
12 days usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de julho de 2024

Bianca helped me alot with support, very fast and clear replies. Because of her i could serve my customer even faster

Lyra Fashion
Países Baixos
6 days usando a aplicação
Questão respondida por DSers 15 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team