Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de setembro de 2024

I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..

Jana's Closet
Austrália
27 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de setembro de 2024

I had my first sale today and was having a few issues with DSers connecting to Ali Express

Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account

She was also available for other questions I had as well

PRACTICAL USE ITEMS
Austrália
3 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
China
4 months usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

Here's an updated review to capture that you're just starting out:

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⭐⭐⭐⭐⭐

I’m new to dropshipping and just getting started with DSers, and it’s been a fantastic experience so far! The platform is easy to navigate, even for a beginner like me. And I have to give a huge shout-out to Sandy from the support team! She’s been incredibly helpful, answering all my questions and guiding me through each step. Her patience and support have made the whole setup process so much smoother. If you’re starting out like me, DSers is a great choice, and Sandy’s assistance is priceless!

SellerPool
Reino Unido
13 days usando a aplicação
Questão respondida por DSers 5 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de outubro de 2024

These guys are really good at helping and supporting your store. Luna was awesome !!

Love Salve
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 22 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

I want to extend a huge thank you to Zico for the exceptional customer service! Zico was incredibly helpful and responsive, answering all my questions with patience and expertise. Their support made my experience with DSers smooth and enjoyable. I truly appreciate the dedication and care you put into helping customers. Thank you, Zico! Keep up the fantastic work!

VoltVibe Vortex
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

Rita was very kind and helpful and helped me immediately to solve the problem.

Tredyx
Itália
Over 1 year usando a aplicação
Questão respondida por DSers 20 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it.

A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother.

Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.

iTrade.si
Eslovénia
8 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

THANK YOU WENDY FOR ALL YOUR HELP, EVEN THOUGH I TOOK ALMOST AN HOUR OF YOUR TIME! I HOPE ALL CUSTOMER REP IS LIKE YOU. THANK YOU FOR SHOWING ME SCREEN RECORDINGS AND MAPPING MY PRODUCT FOR ME!

Cailey's Finest Finds
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2024

Support was TOP SHELF! Understood my issue right away and walked me through the fix and stayed with me the whole time!

Definitely felt like I was the most important customer at that moment!

Thank you

Whispers of Grace
Estados Unidos
27 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team