Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de junho de 2024

Zoe helped me out and answered my questions just perfectly using screenshots and guided me through the process. Very quick respond and super friendly support!

Vitalocare
Alemanha
5 months usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de agosto de 2024

Excellent and patient support!

3 little monkeys
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 13 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de maio de 2024

What a service! They find your problem right away and take care of it . Thanks to Lena for that very prompt response, Love DSERS, the app and the people who hold everything together. i hardly recommend!

J'aime mes enfants
Canadá
11 months usando a aplicação
Questão respondida por DSers 28 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de junho de 2024

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step.

I really appreciate your efforts

YORA Boutique
Koweit
About 2 months usando a aplicação
Questão respondida por DSers 25 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 de junho de 2024

Vivian was such a excellent helper. She makes me understanding the situation and help fix the situation. She is helpful, king and friendly.

Great personality, I love it.

Thank again for your help today.

WEDODECOR HOME LLC
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 12 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de agosto de 2024

Ivan was fantastic with helping me!

BlissBrideBoutique
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 14 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de setembro de 2024

Wendy was excellent, adept and knowledgeable!

AstraVita
Canadá
3 days usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de junho de 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

great app and support provided by Blanca

Trendy Tail
Polónia
About 2 hours usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4 de julho de 2024

estou muito satisfeita com o atendimento que tive. Rápido, preciso e super didático para resolver o meu problema da melhor maneira. Quem me atendeu foi Vivian e foi espetacular, muito obrigada.

Flowness
Brasil
3 months usando a aplicação
Questão respondida por DSers 7 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team