Avaliações (26 043)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de abril de 2024

Ao entrar em contato com o suporte fui atendido pela Irene, a qual se mostrou muito atenciosa e dedicada a solucionar meu problema. O qual rapidamente foi solucionado sem complicações, com uma ótima experiência na plataforma. Obrigado DSers, e obrigado Irene!

Dort Shop
Brasil
About 1 month usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de maio de 2024

Thank you, my brother ,,Isak ,,for your kind treatment and assistance

My Store
Emirados Árabes Unidos
About 3 hours usando a aplicação
Questão respondida por DSers 23 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de janeiro de 2024

I had a hard time figuring out my shipping fullfilment and had to contact the customer service... and with the help of The incredible Alice, with patience like an angel and perfectly clear instructions, i was able to find out everything that was needed. Thank you Alice I learned a lot today and hope to be able to manage it alone next time.

Aphrodites Palace - Goddess Beauty Goods
Alemanha
About 2 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de fevereiro de 2024

Sandy was awesome in helping me with some billing questions and some shipping questions, really knew all the answers and was super patient with me as a noob to Shopify and drop shipping!

Integrated Online Sales & Marketing
Canadá
About 1 month usando a aplicação
Questão respondida por DSers 4 de fevereiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de janeiro de 2024

I'm thrilled with DSers‑AliExpress Dropshipping service from Vivian! her service is fast, efficient, and the support team is always ready to help. Managing orders has never been easier. Highly recommended for a seamless dropshipping experience!

Timeslessgaze
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de março de 2024

Jeśli masz jakiś problem, Crissy na pewno go rozwiąże. Bardzo miły i szybki kontakt. Polecam! :)

PlushAndMore.store
Polónia
3 months usando a aplicação
Questão respondida por DSers 25 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de fevereiro de 2024

Their support is great especially Alicia who is very helpful

Pets Utopia
Barém
24 days usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de janeiro de 2024

Easy to assemble
Easy to control
Any questions or difficulties, they have best customer service

Gearuply.com
Arábia Saudita
3 months usando a aplicação
Questão respondida por DSers 29 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de janeiro de 2024

The agent Eden, helped me resolving an issue with my dsers account configuration regarding the order fulfilment which was pending about a week, thank you.

Stylemein
Índia
Over 1 year usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de janeiro de 2024

until now good service. also the support is very reactive and helpful

Snugglez
Suíça
8 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team