Avaliações (26 255)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
6 de janeiro de 2024

Exceptional customer support. I had an issue with a supplier not shipping to Australia and I contacted customer support. Eden, the agent, found a new supplier, updated the supplier and I was able to place my customer's order! I am very happy I got this support. Thank you Eden!

BebePalem
Estados Unidos
11 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de janeiro de 2024

Lucy was amazing! Quick and easy to follow assistance, she was very patient and positive and kept me cool, calm and collected. Not an easy task and she did it with grace ❤️ thank you Lucy for making me feel empowered and enabled!

Shiloh & Ruth
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 31 de janeiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de fevereiro de 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Disane
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 28 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de abril de 2024

Grazie a Jully, mi ha aiutato molto

Jostore
Itália
2 days usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de abril de 2024

Great, I switched from AutoDS and DSers is much much better

PrivScreens
Estados Unidos
3 days usando a aplicação
Questão respondida por DSers 7 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de março de 2024

Thank you Sandy

Maison Yoku
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de fevereiro de 2024

Customer support was great and super responsive. I needed technical help, and within minutes, it was solved, and I was off to the races. Lucy, in particular, was great. Thanks for your help!

That's Perfect For...
Estados Unidos
3 days usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de maio de 2024

simplesmente excelente, experiencia boa!
precisei de suporte no dia 21/05/2024 e a irene me atendeu e resolveu meu problema excelentemente.

ShopMarini
Brasil
2 months usando a aplicação
Questão respondida por DSers 23 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

Help was needed with setting up the product, an employee named Lennon did everything quickly and efficiently. Thank you for the quick and high-quality response.

KitchenetteCo
Chéquia
About 3 hours usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de maio de 2024

Support chat instantanée très réactif et m'a répondu sur toute mes questions merci

Moon Accessoires
França
3 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team