Avaliações (30 318)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de julho de 2024

Great help by Lena with screenshots today. Thank you!

Panda Dodo
França
5 months usando a aplicação
Questão respondida por DSers 2 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de julho de 2024

Thank you Sans for answering my questions so quickly.

Urban NoMad
França
5 months usando a aplicação
Questão respondida por DSers 10 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de julho de 2024

Holly me atendeu e fiquei surpreso com a velocidade e eficiência do seu atendimento. Resolveu o meu problema em poucos minutos.

Estilo Sagrado
Brasil
9 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de maio de 2024

Lucy was extremely helpful in solving an issue I had been facing for quite a while now, not being able to sign in with the credentials I had been using until now. So, in a few minutes, she was able to solve a problem I had for a few months, causing problems in the fulfillment of orders in my online store. Thanks Lucy for your attention and helpfulness.

All The Beauties
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por DSers 16 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de junho de 2024

i was very appreciative of the detailed problem-solving skill that was given, thanks again.

Tcb3unlimited
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 30 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de julho de 2024

Aimee foi muito gentil e me ajudou prontamente.

Ofertudo Brasil
Brasil
2 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de junho de 2024

Colleen helped me very quickly with my issue with importing specific products... I was having this issue for a couple days! Her solution was clearly conveyed and I am now able to proceed with my business. Thank you very much Colleen!!

Lumarae
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 3 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de julho de 2024

Estava com problemas na configuração e fui muito bem atendido pelo RAFAEL. Ele me ajudou com maestria!

Impero Gambino
Portugal
3 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Je tiens à exprimer ma gratitude envers Isak pour son aide exceptionnelle. Non seulement il a résolu mon problème rapidement, mais il l’a fait avec un professionnalisme et une courtoisie remarquables. Grâce à lui, ma boutique fonctionne parfaitement et je peux continuer à servir mes clients sans souci.

Si vous avez besoin d’aide sur DSers, demandez Isak – vous ne serez pas déçu(e) !

Merci encore, Isak !

LePetitSabotier
França
3 months usando a aplicação
Questão respondida por DSers 20 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de junho de 2024

Really fast answer time and the was really polide and helpful!

Nana.
Alemanha
10 months usando a aplicação
Questão respondida por DSers 30 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team