Avaliações (30 368)
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Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Luna did an amazing job assisting me with my issue, Very knowledgeable and got everything corrected for me. Highly recommend her.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with the service provided by luna. She helped me quickly resolve an issue when cancelling an order from AliExpress to DSers, she was super patient with me and was resolved very quickly, thank you so much
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry.
Highly recommended.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team