DSers‑AliExpress Dropshipping , 25 277 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
18 de janeiro de 2024

Estou muitíssimo satisfeito com o suporte da Dsers. Foi atendido pela Olívia, que demonstrou muita paciência comigo e me deu uma ajuda valiosa resolvendo meu problema. Com certeza logo irei para a versão paga.

Loja da Família
Brasil
5 days usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2023

I contacted DSers via their chat feature and within seconds was connected with Wendy. Poor Wendy, I bombarded her with question after question, many times the same question worded differently because I couldn't wrap my head around what I was seeing. But Wendy remained professional and showed great patience with me. She answered all of my questions and now I can move on to my next steps. Nothing but props for Wendy. She's a keeper DSers! Thanks Wendy for knowing your stuff and taking care of your customers. I'm definitely sticking with DSers as my dropshipping partner knowing that they will be there for me when I'm lost!

Primal Gear
Estados Unidos
14 days usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de dezembro de 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Estados Unidos
20 days usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de fevereiro de 2024

Très efficace au moment de résoudre un problème, je remercie Adele pour m'avoir bien expliqué et montré la solution à mon problème, grace à Elle, j'ai pu avancer sur DSERS

King-electro
França
About 2 months usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

brava SANDY! :)
mi ha risposto immediatamente ed ha risolto in 2 secondi il mio problema

HeroesWall
Itália
About 1 year usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de dezembro de 2023

Provide quick & efficient support!

3D Puzzle Palace
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de novembro de 2023

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 29 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de dezembro de 2023

Great platform, dedicated and attentive agent, quality support, I trust their work 100%.

Alieladrop
Brasil
4 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de janeiro de 2024

I appreciate Wendy's help in resolving a minor issue, keep up the good work!

Luxara
Malásia
2 days usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2023

Great service. Love the way lsla helped me to clear my doubt. Thanks to lsla and dsers team.

Portalbuddies
Austrália
3 months usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team