Avaliações (29 335)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de abril de 2024

Fast and comprehensive response from Sherry! Gave a clear answer to my question, and even provided photo instructions of the actions I need to take. 5/5 I do recommend.

Vaakso
Finlândia
3 months usando a aplicação
Questão respondida por DSers 22 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

Irene was really helpful and comprehensive. Thanks again for your time.

B-CYKLE
França
5 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de junho de 2024

Muito atencioso e paciente

Lojas Lívia
Brasil
2 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de maio de 2024

very good customer service!

BRELIEF
Israel
About 2 months usando a aplicação
Questão respondida por DSers 29 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de junho de 2024

HOLLY WAS AWESOME!

Merry Jen's
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 4 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Adele was absolutely FANTASTIC!! She was so patient with me - i asked so many questions and she took the time answer all of my questions in a way that I(zero experience) would understand. I cannot thank her enough for her assistance this morning. She saved me a lot of stress and just when i was on the brink of throwing in the towel she made me feel like I can do this despite knowing very little. Thank you Adele for your support and your excellent customer service

Growingbub
Austrália
3 months usando a aplicação
Questão respondida por DSers 7 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de abril de 2024

Sylvia attended to me very well and quickly asked for all the requirements to resolve my problem, she was super kind and agile, she managed to help me correct a wrong configuration that was hiding my orders. Thank you very much and excellent service!

Tudo Shop
Brasil
8 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de junho de 2024

Support technique très réactif qui m'a apporté une solution rapidement. Merci à Sandy pour son aide précieuse.

BARISTALIA
França
3 months usando a aplicação
Questão respondida por DSers 3 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de abril de 2024

Sandy was outstanding if This customer service was the best I have ever received in my life and I also work in the customer service field and it gets draining and annoying, but Sandy was very patient with me and guided me through the entire process. This was hands down the best service I have received for any customer service rep 10 stars for you Sandy you're the best <3

Nova Goods Co
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de junho de 2024

Support Advisor did a phenomenal job for me, he answered all my questions with full knowledge of the topic. My rating is 5+++++, thank you;

My Store
Estados Unidos
2 days usando a aplicação
Questão respondida por DSers 3 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team