Avaliações (29 343)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de março de 2024

Aimee helped me solve the problem quickly, been using dsers since 5 years now and the support has always been really quick and supportive! thank you!

otakusheaven
Índia
Over 1 year usando a aplicação
Questão respondida por DSers 20 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

I had hard time to log in with the ID associated with my shopify store. But the help centre representative kindly walked me through with patience. Thanks!

Slow hour
Canadá
10 months usando a aplicação
Questão respondida por DSers 11 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de maio de 2024

Jully was great. Fast replies and provided the information I was looking for!

Well Furr
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de julho de 2024

ótimo atendimento da Rita

Área dos descontos
Brasil
11 months usando a aplicação
Questão respondida por DSers 18 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 27 de julho de 2024

Thanks to Zoe, I was able to get a new store linked to products in Dser. Made all the difference!

Shelamare Jewelry
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de abril de 2024

Useful app for dropshipping Ali express products - Customer support is also quick and very good - Rfimp from Live support channel helped me resolve my issue in just a couple minutes. Super good!

Vista Haven
Tailândia
6 months usando a aplicação
Questão respondida por DSers 8 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de fevereiro de 2024

It was kind of difficult for me to grasp at first. Listening to everyone talk about DSers makes you think that everything is completely automated for you, with very little setup. That's not the case at all, but that's also fine if you understand how it all works. It was a little rough to get going, but their customer service is Facebook Messenger based and super helpful. One of their reps named Lucy was especially helpful in helping me understand how it works. It would be nice if the back-end between DSers and AliExpress could be automated without my interaction at all, but until they figure that out, it's still a great tool.

Catitude Gifts
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 27 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de março de 2024

I had trouble with moving images from DSers to my shopify store. Gladly, I managed to get in contact with Irene from the DSers team who was patient enough to help solve the issue! Great experience of customer service for the first time facing a problem with the app.

Celastial
Egito
5 months usando a aplicação
Questão respondida por DSers 24 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de junho de 2024

Excellent customer service

COZYLUXYHOME
Canadá
6 days usando a aplicação
Questão respondida por DSers 12 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de março de 2024

This was my first order fulfillment, and Wendy went out of her way to help me complete it. She was very patient with all my questions and very professional. She screenshot everything to make it easy for me to understand. She really took her time to explain and made sure I understood the process. I am beyond satisfied and grateful that Wendy was the person who helped me complete my first online order fulfillment as the first time shop owner. Once again, Thank you so much, Wendy!!

MK XCLUSIVE
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 24 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team