Avaliações (30 368)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de maio de 2024

Olivia helped me with my problem less than in 5 minutes. I wasn’t expecting it so quick. Good app and awesome support!

MagNeck
Alemanha
5 months usando a aplicação
Questão respondida por DSers 22 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de maio de 2024

Great customer service! Isla was friendly and effective to help on my issue! Definitely recommend!

AwwwShop
Portugal
3 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de abril de 2024

While we are still in process of solving the problem, Chrissy is very friendly and responsive. Hopefully, we will resolve the issue soon, working together.

Gravel
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por DSers 10 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de julho de 2024

C'est avec un grand plaisir que j'étais aidé par Colleen. En effet, cette collaboratrice ou collaborateur est un pro. Grâce à son sens de l'écoute et sa réactivité, il ou elle m'a facilement aidé à résoudre mon problème. Bravo Colleen et merci.

Bienbe
França
Over 1 year usando a aplicação
Questão respondida por DSers 8 de julho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de maio de 2024

Well, I got support from Chrissy, very helpful and she answered all of my questiones with care and details. Thanks a lot

Dormodation
Emirados Árabes Unidos
3 months usando a aplicação
Questão respondida por DSers 23 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de maio de 2024

I had an amazing experience with OLIVIA. Her responsiveness was incredible, addressing all my concerns promptly. Her professionalism and efficiency made everything smooth sailing. Highly recommended! Thanks, Olivia :)

Hush
Nova Zelândia
11 months usando a aplicação
Questão respondida por DSers 14 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

CratenClick
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 11 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de junho de 2024

Thanks to Chrissy for been very helpful

PARAREGALAR.STORE
Peru
3 months usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de julho de 2024

Aimee was very helpful

B-Blaster™
França
About 2 months usando a aplicação
Questão respondida por DSers 7 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de abril de 2024

Tiffany was extremely helpful in the messenger app. She fixed an issue when I was trying to place an order. She told me to choose a different option and it would still link it to my shopify store. Everything worked out and she was extremely helpful and polite! She allowed me to complete my order for my client within a few minutes. Thank you!! DSERS- Cortney from Sofia Lynn Rose

Sofia Lynn Rose
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 11 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team