Avaliações (30 378)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de junho de 2024

Neva was outstanding by providing quick and concise support. DSers really needs more people like them. I am truly appreciative of all their help and patience with me while assisting me in fulfilling an order

TheTechTokShop
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

Vivian was very helpful and it has been an ease using this app. I would recommend this app to anybody wanting to start their journey in ecommerce

Keeda's Empire
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 19 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de junho de 2024

Lily was very response and helped with all of my questions in regards to getting my account handled with Shopify. Thank you so much!

My Store
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de junho de 2024

I spent more than 2 hours asking all different kind of questions about different issues i had and she helped me with all . Thank you so much.

Ange-Céleste
França
6 months usando a aplicação
Questão respondida por DSers 12 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de junho de 2024

The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.

Days of Spring
Austrália
5 months usando a aplicação
Questão respondida por DSers 12 de junho de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

25 de junho de 2024

I needed help mapping a new supplier to my store and Ivan from DSers was super helpful and showed me exactly how to do it. And then checked to make sure I had done it correctly. Easy and effective help!

Novea Living
Estados Unidos
17 days usando a aplicação
Questão respondida por DSers 27 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de junho de 2024

Isak helped resolve all of my issues promptly, i definitely recommend Dser's. Isak helped me through the 24/7 live messenger support chat. It is really handy when you run into a problem, theres always help!

The Simple Society
Austrália
4 months usando a aplicação
Questão respondida por DSers 13 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de junho de 2024

Excellent customer service, I would like to say thank you to Blanca she helped me a lot :)

Royal Home Luxury LLC
Geórgia
3 months usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de junho de 2024

This app is great and convenient. Tiffany was a great help.

A New Discovery
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de julho de 2024

Umulig å lage profil, desverre app fungerer ikke :(

ByOdea
Noruega
About 4 hours usando a aplicação
Questão respondida por DSers 1 de agosto de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team