DSers‑AliExpress Dropshipping , 24 685 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de novembro de 2023

Amity was very helpful and patient, she literally walked me through all my question and provided me answers with steps. very helpful and this is how customer service should feel like!!

Dorococo
Austrália
4 months usando a aplicação
Questão respondida por DSers 2 de novembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de novembro de 2023

The lovely Olivia just helped me with an important issue for which I am very grateful.
your company is a great support so keep it up !!!!

Healthytoria
Polónia
3 months usando a aplicação
Questão respondida por DSers 8 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 18 de outubro de 2023

Sally was more than helpfull, guiding me through every single problem i encountered, during a problem with products. I can't say how much i appriciate DS'ers support system, and people like Sally. Massive respect, wonderfull support, 5 big stars! Good job, Sally you saved me from hours of struggle.

Garden Splashes
Dinamarca
4 months usando a aplicação
Questão respondida por DSers 16 de outubro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2023

Cynthia was amazing! She walked me through my issues step by step and even sent me pictures to show me! Amazing help. I highly recommend DSERS and their team!

Modrn Mats
Estados Unidos
20 days usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de outubro de 2023

I was extremely pleased with the assistance I received from Serein. She was incredibly helpful and efficient in resolving my issue. Serein demonstrated deep knowledge and skill in the relevant field, giving me confidence that I was dealing with someone highly qualified.

Serein was also very patient and explained every step of the process clearly and comprehensively, which made problem-solving much easier. Furthermore, she was very attentive and respectful throughout the interaction.

I am very grateful for Serein's assistance and wouldn't hesitate to recommend her to anyone in need of help in her area of expertise. She definitely made a difference and made my experience much more enjoyable.

Once again, thank you, Serein, for the excellent service!

Home Fresh Store
Brasil
3 months usando a aplicação
Questão respondida por DSers 25 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de outubro de 2023

I recently had the pleasure of interacting with the customer support team of Dsers, and I've experience a exceptional service of 'Wendy' a customer support agent. From start to finish, the experience was seamless and highly satisfying. The response time was impressive. I received a reply within seconds of initiating the chat, which demonstrated their commitment to providing quick assistance.

GearSpot
Austrália
8 months usando a aplicação
Questão respondida por DSers 30 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de fevereiro de 2024

Superb service from Lucy!

SmartVrist
Suécia
About 22 hours usando a aplicação
Questão respondida por DSers 4 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

5 de março de 2024

Irène bien résolu

Nix
França
4 months usando a aplicação
Questão respondida por DSers 6 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de novembro de 2023

I recently had the pleasure of interacting with Myra, and I must say that she was incredibly helpful. She took the time to answer all of my questions and ensured that I had a thorough understanding of the topic. I truly appreciate her dedication to providing excellent customer service.

Hush Handles
Singapura
7 months usando a aplicação
Questão respondida por DSers 5 de novembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2023

I recently had the pleasure of experiencing DSers' customer support and Selena helped me alot, and I cannot express how impressed I am with their service. In a world where prompt and helpful assistance is often hard to come by, DSers has set the bar exceptionally high.

Wonder Top Store
Israel
10 months usando a aplicação
Questão respondida por DSers 18 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team