Avaliações (30 368)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de junho de 2024

I had a few questions regarding stock syncronisation and shipping fees. Got in touch with live chat support agent Rita. She's very knowledgable, kind and knew exactly how to resolve my concerns. Top service! I only wish I got in touch earlier!

Tails & Paws
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 5 de junho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de junho de 2024

Aurora était réactive claire et m'a très bien expliqué mon problème. Je recommande !! Elle est très gentille, et j'ai pu résoudre mon problème rapidement. Merci encore Aurora :)

SUMM'R SUNGLASSES
França
2 months usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de maio de 2024

Rita was the support person I spoke to and she was really helpful with all of my questions.

Snakes Store
Reino Unido
Over 1 year usando a aplicação
Questão respondida por DSers 30 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de junho de 2024

lily is great she helped me fast my order was not showing up in dsers she helped me perfectly thank you

Xodigoods
Países Baixos
4 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de maio de 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Alemanha
About 1 year usando a aplicação
Questão respondida por DSers 2 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de junho de 2024

Thanks Raphael, you were really made my day by making everything clear for me.

I truly appreciate all of your help.

Bold 13 Designs
África do Sul
14 days usando a aplicação
Questão respondida por DSers 25 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de junho de 2024

So quick with the response. Customer service help me so much. Thank you

Macaya Boutik
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 5 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de junho de 2024

Via was amazing! Very responsive and cooperative. I can Always appreciate Patience when it comes to technical help and help in general, and Via had just that. I would Most definitely recommend Via to anyone who needs help, Thanks Again!!

ULURI
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de junho de 2024

I had the pleasure of working with Chrissy recently, and I must say, she was incredibly helpful in getting things set up with DSers. Her knowledge and expertise made the process smooth and efficient.

Manga Mania
Canadá
7 months usando a aplicação
Questão respondida por DSers 5 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Paradis de Bébé
Canadá
29 days usando a aplicação
Questão respondida por DSers 19 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team