Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de abril de 2024

Thank you so much Wendy for your help!
The man helped me solve my situation!
If only there were more people like this)
Thanks to the team who made this application! 10 stars out of 5

Mellinton Store
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 11 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Editado a 6 de setembro de 2024

Had great support today from Ivan at DSers App... as I was unable to find and remap another product ordered by a customer. Had no idea what to do and Ivan guided me to place the order with using product mapping.

Thanks so much for your assistance today... could not of worked this out myself.

Have a great day!
Selena
Molly International (Accessories for Men Women & Pets)

Molly International
Austrália
Over 2 years usando a aplicação
Questão respondida por DSers 13 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de maio de 2024

I lost my old password and messaged the Support team via FB messages. The solved my issue within like 3 minutes and Ralla was super nice! Appreciate their superb service, thanks!

onshack
Alemanha
4 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de maio de 2024

Lucy was extremely helpful in solving a problem I had been having for quite some time, which was not being able to log in with the credentials I had been using. So, in a matter of minutes, she was able to solve a problem that I had been having for a couple of months that was causing problems with order fulfillment in my online store. Thank you Lucy for your attention and helpfulness.

GrimHoozy
França
7 days usando a aplicação
Questão respondida por DSers 22 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de junho de 2024

Ralla was very attentive and managed to help me resolve my problem with Dsers. Congratulations

Charm Emporium
Austrália
3 months usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de julho de 2024

love it the team support. Maria is great

Synaflex
Israel
9 days usando a aplicação
Questão respondida por DSers 11 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de abril de 2024

Sally from Dsers was so helpful! I had no idea what I was doing and by the end of our conversation, I understood everything I needed to know and was able to fulfill orders. She was also very nice and patient. Such a great help!

Katherine's Place
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

C'est une bonne application, juste il peut avoir des problèmes synchronisation avec le paiement mais le service client est réactif dont "chloé" qui m'a aidé.

Climeta
França
About 2 months usando a aplicação
Questão respondida por DSers 11 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de abril de 2024

Just wanted to shout out Rita!! She was amazing with customer support and helped me a lot. She was diligent and kind. Would use this platform just for her.

Phoenix Pieces
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 17 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de maio de 2024

Sherry was amazing to help even on a Sunday afternoon. great job thanks for help

jumpy.ing
Índia
4 months usando a aplicação
Questão respondida por DSers 27 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team