Avaliações (30 318)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de outubro de 2024

Zico was a great help, he helped me fix everything that was needed of him within 20 mins

PurePleasures
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 22 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de novembro de 2024

I had an amazing experience with customer service! They went above and beyond to help me resolve my issue quickly and efficiently. They were not only professional but also incredibly kind and patient, taking the time to understand my concerns and offer the best solution.
Higly recommend.

E-Oasis
Estados Unidos
7 days usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 de setembro de 2024

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

WooHoo VIP
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!

Shop The Bach
Estados Unidos
12 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 de outubro de 2024

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns .
thanks a lot .

Chicaraia
França
3 months usando a aplicação
Questão respondida por DSers 31 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de setembro de 2024

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

AmbientAnalog
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2024

Honestly, I am overwhelmed with Joy. Vivian is such amazing support. She really tried to help me out tonight in fixing the serious challenge I had iny Shopify store. Everything is working fine now.

Nadis Stores
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de setembro de 2024

Very responsive and super helpful and friendly customer support. They take initiative to resolve the issues.

Ace's Couture & Co.
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

I had a call with Raphael from the DSers team, and they were extremely helpful! I had numerous questions, and despite the high volume of calls and inquiries, he took the time to address each one with great patience.

Thank you, Raphael, for all your help. With your support, I feel much more confident about launching my store.

Damara Brand
Estados Unidos
18 days usando a aplicação
Questão respondida por DSers 12 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team