Avaliações (30 294)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de abril de 2024

Rita was amazing! She was quick to answer my questions and solve the problem! I was completely stress free and so glad that she could help me problem solve. Awesome customer service and easily understood my problems. Thank you Rita!

Allure Lux Jewelry Co.
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de maio de 2024

Great customer service, they respond almost immediately and are very kind and patiente with you. Ivan, the person who attend my inquire did it in that way, thanks for that.

DecoBath
Colômbia
3 months usando a aplicação
Questão respondida por DSers 12 de maio de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2 de julho de 2024

i reccomend this app for everyone thanks Mr Sherry for helping me in setting up my store

TAWOOS The Peacock Fashion
Alemanha
About 15 hours usando a aplicação
Questão respondida por DSers 3 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de maio de 2024

I'm writing to wholeheartedly recommend VIA, the virtual assistant who assisted me with DSERS. VIA's performance exceeded expectations in every way, making them an invaluable asset.

Proficiency and Accuracy: VIA consistently demonstrated a deep understanding of DSERS, expertly handling tasks and answering questions with exceptional accuracy. Their knowledge base proved comprehensive, and they were adept at applying it to my specific needs within DSERS.

Efficiency and Speed: VIA's responsiveness was remarkable. They consistently delivered results promptly, minimizing wait times and maximizing productivity. This efficiency was particularly helpful in the fast-paced environment of DSERS.

Communication and Clarity: VIA's communication style was clear, concise, and professional. They ensured I fully understood all information conveyed, and their explanations were easy to follow. Additionally, VIA actively listened to my questions and requests, ensuring their responses were directly relevant and addressed my needs precisely.

Problem-Solving and Initiative: VIA wasn't merely a task-completor; they excelled at problem-solving. When encountering an obstacle within DSERS, VIA would proactively suggest solutions and workarounds, saving valuable time and ensuring a smooth workflow.

Positive and Supportive Demeanor: VIA's positive and supportive demeanor made interacting with them a pleasure. Their helpful and encouraging attitude fostered a productive and collaborative work environment.

In Conclusion:

VIA's exceptional proficiency, efficiency, communication skills, problem-solving abilities, and positive attitude make them an outstanding virtual assistant. Their invaluable assistance within DSERS significantly enhanced my productivity and ensured a smooth and successful experience. I highly recommend VIA to anyone seeking a top-notch virtual assistant.

Trendiverse.co.uk
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 7 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de abril de 2024

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Andy's Boutique
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de maio de 2024

Lucy provided me a high quality support, even more than I need. Thanks!

find2.shop
Chéquia
3 months usando a aplicação
Questão respondida por DSers 16 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 de maio de 2024

Aimee is GREAT, she not only assisted me, but she also taught me how to solve the problem if the happened again.

Travel Hub
Emirados Árabes Unidos
18 days usando a aplicação
Questão respondida por DSers 2 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de abril de 2024

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
Emirados Árabes Unidos
2 months usando a aplicação
Questão respondida por DSers 25 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

accompagnement parfait , patient , et agréable

Ma boutique ACOUPA
França
7 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2024

Estava com problemas no mapeamento dos pedidos e tive um excelente atendimento, agradeço por isso! ^^

Yverna
Brasil
8 days usando a aplicação
Questão respondida por DSers 15 de outubro de 2024


Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team