Avaliações (26 255)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de dezembro de 2023

Excellent job helping me out Isak! Thank you so much ! So awesome! Made it easy to understand and was extremely helpful.

Room N' Roam
Canadá
7 months usando a aplicação
Questão respondida por DSers 4 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de dezembro de 2023

Dser is a top-notch app for AliExpress product integration on Shopify. The fulfillment process is smooth, and I recently experienced excellent customer service when resolving an order issue. Irene provided step-by-step guidance and resolved the issue promptly. 5 STARS! Highly recommend

Montessori Trove
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 4 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de março de 2024

Très très bon service je donne une de 100% à Myra qui a m’a aidée à régler une situation. Merci

Ma boutique
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 4 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 de fevereiro de 2024

Support rapide et efficace avec Villanelle

RUGGLE-Chaussures homme
França
3 months usando a aplicação
Questão respondida por DSers 29 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de janeiro de 2024

A Vivian foi excepcional no atendimento! Achou onde estava o problema e com muita paciência me orientou para resolve-lo. Estou muito satisfeita!

Finna Fiore
Brasil
About 1 month usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2023

The app is great and easy to use, but whats better is the custommer support. I can without a doubt say that the customer support that i got was the best support i have ever gotten on any website in years. You could really feel that you as a customer are important to Dsers. Even thought the app is easy to use, as i said, there can be times when you need help becasue you dont understand how the app works, but in that case you can always contact the support team as i did, and get the greatest support there is.

THANK YOU OLIVIAAAAAAAAAA FOR THE HELP!!! shes the best, definitely deserves a rais.

LampStudion
Suécia
7 months usando a aplicação
Questão respondida por DSers 6 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de novembro de 2023

I’ve used DSers for more than 18 months and it’s such a vital app for my business. I’ve rarely needed to use their support team but on my most recent experience, the support team were knowledgeable, polite, spoke excellent English and resolved my issue at speed.

Couldn’t recommend DSers highly enough.

Case Monkey
Reino Unido
Over 2 years usando a aplicação
Questão respondida por DSers 5 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Editado a 16 de junho de 2024

siete formidabili, grazie sei stupenda

Guccini.store
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de fevereiro de 2024

Super accompagnement de Vivian. Il a été génial ! merci à lui

Snirkle
França
26 days usando a aplicação
Questão respondida por DSers 27 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de abril de 2024

ich bin sehr zufrieden mit dem kundenservice

RelaxandDreaming
Suíça
About 2 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team