Avaliações (30 337)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de março de 2024

Awesome Customer Support! I gave Holly from the Dsers team a difficult problem I needed solved & she found a solution in no time with excellence along the way. I gotta give credit where credit is due, Thank you Holly

Glam Drive™
Austrália
8 months usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de maio de 2024

I had the pleasure of working with Vivian from customer service. She was quick and efficient, delivering a top-notch, 5-star experience.

OrcaOrcaOrca
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 15 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de junho de 2024

Thanks Celia !

Bracelet Photo
França
9 months usando a aplicação
Questão respondida por DSers 30 de junho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de maio de 2024

Great customer service and support from Chrissy! Thanks a lot for your fast and efficient help!

The Pet Parlor
Espanha
27 days usando a aplicação
Questão respondida por DSers 29 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Soel Shop
Alemanha
Over 1 year usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de fevereiro de 2024

I made my 1st sale but i accidently clicked fulfill. I next found out i had a mapping issue with the product. Luckily i contacted Blanca on messenger through Dsers and they helped me through the process and learn how to do things. Very helpful, kind and smart. Highly Recommend Dsers and Blanca in sorting your issues out.

Aussie Dog Style
Austrália
7 months usando a aplicação
Questão respondida por DSers 27 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de maio de 2024

Opened a chat request to resolve an issue, Sandy was extremely quick to help and fix my problem. I would recomend with both hands.

CuddleHub
Bulgária
4 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de fevereiro de 2024

We've been using DSers for a while and are extremely satisfied. The app has significantly improved our workflow and efficiency in e-commerce. The standout feature is the customer support, especially from Irene. She has been incredibly responsive and helpful, guiding us through any issue with speed and kindness.

DSers is user-friendly, offering features that streamline our online sales processes, from order automation to seamless integrations. The reliability of DSers is commendable, with minimal technical issues and when questions arise, support is quick to assist. Irene, in particular, not only resolved our problems efficiently but also offered valuable insights on making the most out of DSers.

We're delighted to have DSers as our partner and highly recommend it. Whether you're new to e-commerce or looking to simplify your operations, DSers is worth considering. A big thank you to DSers and especially to Irene for her exceptional support!

SparkSphere
Suíça
7 months usando a aplicação
Questão respondida por DSers 25 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Editado a 27 de junho de 2024

I loved DSers, and Ivan is really very efficient. Resolved all my doubts.

JuhJoy Store
Brasil
About 1 month usando a aplicação
Questão respondida por DSers 10 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de abril de 2024

Wendy has been of a great help answering all my questions when I faced a few difficulties when using the app. Thanks a lot.

Dogbol
França
8 months usando a aplicação
Questão respondida por DSers 28 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team